Unable to log into home connect app

[F1yF1sh3r1986]

I have purchased rogers ignite wifi but I am unable to even log in on the app to get my wifi connected, been trying for 2 hours to find a solution but it is just the login loop over and over again.

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[RogersZia]

Hi @F1yF1sh3r1986,

Welcome to the Community!

I know how important it is to have the HomeConnect app up and running. I hope the login issues have resolved by now. Even if not, may I suggest that you launch the MyRogers app >> Internet >> Equipment >> The Ignite HomeConnect app, click on Open and let us know if you're able to access the app.

RogersZia