Unable to Update Flex Channels

[Halo1980]

i have not been able to change my Flex channels for 4 days , Are you guys fixing the problem , there is not option to press under manage tv that says change flex channels like there was before , . How long is this gonna take and does anyone else have this problem?

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[Halo1980]

lso to add the rogers tech thati wqas speaking with tried to change his also while we where on the phone and he could not either

[RogersCorey]

Good afternoon @Halo1980!

Have we escalated a ticket for this issue on your behalf as of yet? 

If not, we'd be happy to take a closer look to see what is going on! Feel free to send a private message to @CommunityHelps so we can assist you further. For more information on how our Private Messaging system works, you can find out more here.  

Regards,

RogersCorey