Rogers Xfinity App

[Nigelcol]

Downloaded the Rogers Xfinity app on my Samsung phone and Samsung tablet. I can't login on either device. I put my username and password in, it goes back to the login page every time. It even sent a 6 digit authentication code for the tablet and still doesn't work. Useless.

***Edited Labels*** 

[RogersMoin]

Hello, @Nigelcol.

Thank you for joining our Community and sharing your concern about the Rogers Xfinity app access.

The app not working on your two devices suggests a possible issue with your Rogers Xfinity services not correctly linked to your MyRogers.

We can gladly investigate it for you; please send @CommunityHelps a private message. You can find details about our private messaging in this blog.

Cheers,

RogersMoin