Offer of FREE 10GB

[8iron]

So Rogers likes me as a customer and are giving me 10GB for FREE - just sign in and get it- I did but can’t find it among all the choices- anybody do it ? 

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[Pauly]

10 Gigabyes of what? cloud storage? 10 Gigabyte USB Stick?

[8iron]

The text just says I can get 10GB more free for 24 months 

[Pauly]

I'm assuming it means gigabytes of data you can download on your mobile phone plan, why not call rogers wireless and confirm if such offer is available to you?

[8iron]

Thanks- the text states all I have to do is go the web site and claim it-I tried  that but nowhere was it shown. So I went to Chat- and gave up after the robot got confused. I’ll give them a call.Appreciate your response 

[Nanch]

I also got this text offer but it does not show up in my account. Rogers chat says it isn't there and that it may be spam. I call it false advertising. I even sent them a copy of the text

[Pauly]

Just be cautious.  Is this text message coming from a shortcode number (4 or 5 digit number) or a random 416/905 phone number?

Rogers official messages will always come from a shortcode and never a random 416 or 905 number,  also if there is a link in the text message be careful about opening it, always go to your account thru the official website or app never thru an unknown link

[Annet_B]

I got the same text message and also wasn't able to find this offer in my account, so I "shared a concern" via live chat (not a chatbot) and they added this data to my account in 2 mins.

[8iron]

I just was chatting to a live person- she says yes I qualify- went on hold for ten mins - she came back and told me she’s on hold waiting for a reply?! So I just asked her to add it when she can . P.S. on the app site they say to call :1-888-764-3771 to call them. However when you do it dials : 1-863-633. And of course that doesn’t work. They need to update the number. 

[8iron]

Make that : 1-863-334-633.

[Pauly]

the phone number is missing 1 digit, thats why it does not work.  go figure

[Nanch]

Nope it came from a short code just like all my other Roger text offers