MyRogers app no longer stopping data via data manager
We regularly use the mobile app to pause data on our kids phone successfully. Recently, the feature has stopped working. When we turn off data, the kids get a mobile message that data has been stopped, however the data remains accessible. We have confirmed that they are not connected to wifi or a hotspot. To make matters worse, the used data total no longer tracks.
Re: MyRogers app no longer stopping data via data manager
Yes - all apps requiring data are working Yes - safari browsing works iPhone XR Became aware of it 2 days, appears to have stopped working within past 7-10 days Yes - we have tried pausing data on other devices/phones via the app and it worked correctly as they data was no longer accessible.