Ignite TV App not playing on demand video

[nighthawk]

When I try to play video from the Starz channel for example using the ignite app I get a connection error TVAPP-00406 sorry we are having trouble retrieving this video. If your internet is otherwise working please try a different channel or program. I subscribe to Starz and should not be getting this error.

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[Biollw]

Starz is a paid subscription channel. Ar you subscribe to it?

[nighthawk · Accepted solution]

Yes I do subscribe. I was getting the errors all day but I did finally get the content to play in the evening.