Mobile plans

[fwd1955]

What does the bold line actually include?

All Rogers 5G Infinite plans include

• Text messaging:
  • Unlimited (includes text, picture and videos)1
  • All 5G Infinite Essential, Extra, and Premium plans include international text
• Features:
  • 5G Infinite Premium plan includes unlimited calling, texting and data within Canada, US & more
  • Access to 5G/5G+ network
  • Unlimited data usage2
  • No more data overage
  • Unlimited Canada-wide Calling3
  • Call Display with Name Display4
  • Enhanced Voicemail5
  • Call Waiting
  • Group Calling
  • 2500 Call Forwarding Minutes6
  • Mobile hotspot access7
• You also get:
  • Roam Like Home
  • Worry-free data management

*** Edited Labels ***

[RogersJermaine]

Hi @fwd1955,

Welcome to the Rogers Community Forums, and thank you for your post!

Are you referring to the "& more" from this line “5G Infinite Premium plan includes unlimited calling, texting and data within Canada, US & more” on the plan details?

Our plans are always evolving to meet the needs of our customers. Generally, it would be referring to additional countries that would be included, and right now one of the additional countries that are included is Mexico. But without knowing the exact plan, we would not be able to confirm.

If you are looking into the plan details on our website, at the bottom of the page you will see “Full Details,” which will provide additional information on the details highlighted.

Best regards,

RogersJermaine

[fwd1955]

Hi @RogersJermaine!  This is the plan I am inquiring about:

5G Infinite Premium BYOD

• Data 100 GB

• Unlimited data usage at reduced speeds beyond 100 GB

$100.00/mo

$65.00/mo

After $10.00 Automatic Payments Discount

Plan price includes 1 offer(s):

• Includes rogers preferred program discount

Yes, I'm inquiring about the & more.  I would like to know which additional countries are included, and also the speed for the first 100GB.  The additional detail section does not include this information.

Thanks, Rick.

[RogersMoin]

Hello, @fwd1955.

Thank you for the follow-up queries. It seems you are logged into the Rogers Preferred Program portal. All the plan details are listed when you expand the "Full plan details" link. Also, please scroll down to the bottom and expand "See full details."

The plan that you see may be different or similar to the plans available for new activations.

Please be advised the plans, pricing and promotions/offers constantly change; below is the current in-market plan for Internet and TV customers:

This plan comes with 200GB of data, and the speed is up to 1 Gbps.

When we expand the "See full details," we see the following for points 2 & 18:

Let us know if you have further questions. 

Cheers,

RogersMoin

[fwd1955]

Hi @RogersMoin & @RogersJermaine!

This is the description of my current RPP plan as it appears on MyRogers on the change plan page.

Current Plan:

$90.00/mo $50.00/mo

Infinite Lite BYOD
Data 60GB + 70GB
Borderless calling

What does borderless calling mean/include? 

Rick

[RogersMaude]

Good morning @fwd1955,

Thanks for getting back to us!

If your current plan includes "borderless calling", it means that you're covered for the roaming usage made while travelling in the US.

Same goes for Canada-wide calling and unlimited calling from Canada to the United States.

Let us know if you have any other questions!

RogersMaude