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Knowledge Base Articles

Unable to Access the Internet – Rogers Xfinity Gateway

If you are a Shaw customer, you’ll need to visit the Shaw website for support with Rogers Xfinity services. If you’re currently unable to browse websites or stream when connected to the Rogers Xfinity Gateway, follow these steps below: Step 1: Check...

Pause Devices’ WiFi Access with Rogers Xfinity App

With Rogers Xfinity app, you can control WiFi access by pausing individual devices or user profiles. Rogers Xfinity app is available exclusively for Rogers Internet customers with the Rogers Xfinity Gateway modem. Not sure if this is your modem? Che...

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Use Port Forwarding with Rogers Xfinity App

Use Rogers Xfinity app to set up port forwarding to enable applications like video games, video conferencing and more.   Rogers Xfinity app is available exclusively for Rogers Internet customers with the Rogers Xfinity Gateway modem. Not sure if ...

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