04-23-2018 09:41 PM
ROGERS PLEASE TAKE NOTICE!!
This is not acceptable at all. I am not able to watch Youtube on my 1gbit internet, this is not acceptable!!
When I use a VPN, Youtube works perfectly and as soon as I close VPN, the YouTube buffering starts again for videos at 1080p.
PLEASE FIX THIS ASAP AS IT HAS BEEN GOING ON FOR THE PAST 1 MONTH!!
04-23-2018 09:46 PM
I called Rogers on Saturday and explained that it was a network issue on their end. The agent insisted it was my modem that was the culprit despite me explaining that I can download at around 930-950 Mb/s just fine.
Fine, I got my modem swapped and the issue isn't resolved (duh).
Any really pointless suggestions Rogers reps would like to make until the actual root cause is identified and the issue resolved?
04-25-2018 04:20 PM
@stepy2015wrote:You have to block a whole range of ip addresses to do this open cmd as admin and type:
netsh advfirewall firewall add rule name=”YouTubeTweak” dir=in action=block remoteip=173.194.55.0/24,206.111.0.0/16 enable=yesI also blocked it on my pfSense router using these two rules:
on DD-WRT I believe you can somehow do this too with iptables:
sudo iptables -A INPUT -s 173.194.55.0/24 -j BLOCK sudo iptables -A INPUT -s 206.111.0.0/16 -j BLOCKMake sure after doing this to reboot your computer, router and modem to be sure the changes take effect
This seems to work ... but in pfSense I chose "reject" vs. "block" so that the packets are active dropped - that way the browser won't be waiting around for the connection to time out.
04-25-2018 04:28 PM
This is not a viable solution as the modem that Rogers provides you do not have this option in the firewall settings.
I have my own router but I shouldn't have to go and flash other firmware to get this to work. It is unacceptable and pure nonsense.
Rogers has to own up to it.
04-25-2018 04:30 PM
04-25-2018 04:59 PM
04-25-2018 05:31 PM
It doesn't always work. But using a high speed VPN does. but that is not the greatest solution either as you may not be able to connect every device. Rogers really needs to fix this or give us an update on what they are doing. @RogersSergio are you working on a fix?
04-28-2018 03:30 PM
It is buffering too much today...
Rogers fix this!
04-30-2018 05:40 PM
I decided to check if anyone else was experiencing this and it looks like there is....I am on gigabit internet from rogers and for the past month or two Youtube/netflix has been horrible. It struggles to stream 1080p and of course 4k videos. I don't understand why as my download speed are fine using torrent or downloading games through steam/bnet but streaming video seems to have an issue....even netflix takes a bit to start streaming higher quality. I've reset my modem and have direct ethernet connections to my pc and tv......It was fine last year from what i remember.......why did the gigabit internet start performing so bad for streaming? I live in Richmond Hill area fyi. Please fix this.
04-30-2018
06:24 PM
- last edited on
05-01-2018
04:18 PM
by
RogersMoin
"Gigabit" Internet and I still can't even watch YouTube videos in peace.
I appreciate all the work that goes into the firmware updates but are there any updates to help with stability?
I've given up hope on Wi-Fi speeds anywhere near the gigabit range. I think it's unfair that realistically the only way to achieve anywhere near that is to setup a better router to pick up the CODA's slack.
Pls send help.