Youtube Download Slowing Down Causing Buffer possible CDN issue

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I Plan to Stick Around
Posts: 11

Re: Youtube Download Slowing Down Causing Buffer possible CDN issue

ROGERS PLEASE TAKE NOTICE!! 

 

This is not acceptable at all. I am not able to watch Youtube on my 1gbit internet, this is not acceptable!!

When I use a VPN, Youtube works perfectly and as soon as I close VPN, the YouTube buffering starts again for videos at 1080p.

 

PLEASE FIX THIS ASAP AS IT HAS BEEN GOING ON FOR THE PAST 1 MONTH!!

I've Been Here Awhile
Posts: 3

Re: Youtube Download Slowing Down Causing Buffer possible CDN issue

I called Rogers on Saturday and explained that it was a network issue on their end. The agent insisted it was my modem that was the culprit despite me explaining that I can download at around 930-950 Mb/s just fine.

Fine, I got my modem swapped and the issue isn't resolved (duh).

Any really pointless suggestions Rogers reps would like to make until the actual root cause is identified and the issue resolved?

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I Plan to Stick Around
Posts: 30

Re: Youtube Download Slowing Down Causing Buffer possible CDN issue


@stepy2015wrote:

You have to block a whole range of ip addresses to do this open cmd as admin and type:

netsh advfirewall firewall add rule name=”YouTubeTweak” dir=in action=block remoteip=173.194.55.0/24,206.111.0.0/16 enable=yes

I also blocked it on my pfSense router using these two rules:

2018-04-22 14_00_21-Firewall_ Rules_ Floating .png

on DD-WRT I believe you can somehow do this too with iptables:

 

sudo iptables -A INPUT -s 173.194.55.0/24 -j BLOCK

sudo iptables -A INPUT -s 206.111.0.0/16 -j BLOCK

Make sure after doing this to reboot your computer, router and modem to be sure the changes take effect 


This seems to work ... but in pfSense I chose "reject" vs. "block" so that the packets are active dropped - that way the browser won't be waiting around for the connection to time out.

I Plan to Stick Around
Posts: 11

Re: Youtube Download Slowing Down Causing Buffer possible CDN issue

This is not a viable solution as the modem that Rogers provides you do not have this option in the firewall settings.

 

I have my own router but I shouldn't have to go and flash other firmware to get this to work.  It is unacceptable and pure nonsense. 

 

Rogers has to own up to it.  

 

 

I Plan to Stick Around
Posts: 21

Re: Youtube Download Slowing Down Causing Buffer possible CDN issue

fly

I Plan to Stick Around
Posts: 21

Re: Youtube Download Slowing Down Causing Buffer possible CDN issue

Hi, blocking the IP subnets didn't fully work for me. It didn't work for my Roku for example. I am sure it's a very reliable fix.

So yes, agreed. Hoping rogers will get back to us after they said they escilated.
I Plan to Stick Around
Posts: 40

Re: Youtube Download Slowing Down Causing Buffer possible CDN issue

It doesn't always work. But using a high speed VPN does. but that is not the greatest solution either as you may not be able to connect every device. Rogers really needs to fix this or give us an update on what they are doing. @RogersSergio are you working on a fix?

I Plan to Stick Around
Posts: 11

Re: Youtube Download Slowing Down Causing Buffer possible CDN issue

It is buffering too much today...

 

Rogers fix this!

I've Been Here Awhile
Posts: 3

Re: Youtube Download Slowing Down Causing Buffer possible CDN issue

I decided to check if anyone else was experiencing this and it looks like there is....I am on gigabit internet from rogers and for the past month or two Youtube/netflix has been horrible.  It struggles to stream 1080p and of course 4k videos.  I don't understand why as my download speed are fine using torrent or downloading games through steam/bnet but streaming video seems to have an issue....even netflix takes a bit to start streaming higher quality.  I've reset my modem and have direct ethernet connections to my pc and tv......It was fine last year from what i remember.......why did the gigabit internet start performing so bad for streaming?  I live in Richmond Hill area fyi. Please fix this.

I've Been Here Awhile
Posts: 4

Re: Youtube Download Slowing Down Causing Buffer possible CDN issue

"Gigabit" Internet and I still can't even watch YouTube videos in peace.

 

I appreciate all the work that goes into the firmware updates but are there any updates to help with stability?

 

I've given up hope on Wi-Fi speeds anywhere near the gigabit range. I think it's unfair that realistically the only way to achieve anywhere near that is to setup a better router to pick up the CODA's slack.

 

Pls send help.