Rogers Xfinity

[-G-]

Looks like the Rogers Ignite brand is history.  Say hello to Rogers Xfinity.  (That feels REALLY weird to type!)

https://www.rogers.com/support/tv-streaming/what-you-need-to-know-about-rogers-xfinity

My Ignite TV and HomeConnect iOS apps updated to ones with the new branding.  I was really hoping to see the new Rogers Xfinity Stream (TV app) on Apple TV (and other streaming platforms) but, sadly, that was not the case.

[wayner92]

Or is Xfinity the brand that they are using for the next generation?

And is this just for TV or for Internet as well?

[-G-]

See my post here: https://communityforums.rogers.com/t5/Internet/Rogers-Xfinity/td-p/536176

It looks like Rogers renamed all of the Ignite-branded services to Rogers Xfinity:

Rogers Xfinity Internet

Rogers Ignite TV now seems to be Rogers Xfinity Stream

The Rogers Ignite HomeConnect app got renamed to Rogers Xfinity

I do not see any updates to the Rogers Ignite Streaming service naming.

Presumably, this rebrand is a prelude to new Rogers Xfinity-branded Connected Home products coming our way.

[wayner92]

They have it on their website but they don't seem to have done a press release on this yet - there is nothing when you do a news search.

[Chuttt]

Still no tvOS app and it’s almost 2025. Comcast had it since 2022.

That $8/mth STB fee must be sooo important for the revenue.

#greed

[-G-]

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@Chuttt wrote:
Still no tvOS app and it’s almost 2025. Comcast had it since 2022.

That $8/mth STB fee must be sooo important for the revenue.

#greed

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Consider yourself lucky.  In Ontario, STB rentals are now $17/month!

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@wayner92 wrote:

They have it on their website but they don't seem to have done a press release on this yet - there is nothing when you do a news search.

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Well, they have not launched any new products yet, and it is going to take some time to replace the Ignite branding on all web pages.

I am, however, baffled as to why they chose to unveil the Xfinity brand today.  Why not do it in conjunction with the rumoured new set-top box launch or some other new product or service with the Xfinity branding, or some other really big newsworthy thing?

[seadooxp30]

I hope this is the sign that TV OS is around the corner.

[DrMike]

So I got an email from Rogers to advise that this was something *new* and that I had been *upgraded* to Xfinity, but as far as I can tell (at the moment at least) it is all smoke and mirrors and just a name/brand change?  

The website says "this changes everything". Marketing hype 101 - I don't see that it changed *anything*. What am I missing?

[-G-]

https://newsroom.cox.com/2024-10-17-Cox-Communications-Launches-Xumo-Stream-Box-a-next-level-voice-a...

Cox launched the Xumo Stream set-top box a few weeks ago.  I didn't think much about it at the time but then saw a new voice remote in the press release, with channel buttons.  There is a clear picture of it (and the STB, which just looks like the XiOne) here: https://www.cox.com/residential/tv/streaming-devices.html

(Yes, that box runs Entertainment OS, and that's all that we also know so far about the rumoured new Rogers STB.)

Cox customers can BUY this box for US$60, which makes the Rogers $17/month rental charge all the more insane and infuriating.

Edit: I posted this this as a standalone topic (titled, "Will this be the new Rogers Xfinity/Ignite TV set-top box?") but the Mods merged it into this thread.  Confirmation that we will see this very soon?

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@DrMike wrote:

So I got an email from Rogers to advise that this was something *new* and that I had been *upgraded* to Xfinity, but as far as I can tell (at the moment at least) it is all smoke and mirrors and just a name/brand change?  

The website says "this changes everything". Marketing hype 101 - I don't see that it changed *anything*. What am I missing?

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I got the same email at 11:25 this morning saying, "Your equipment has been automatically updated to the Rogers Xfinity experience—you're all set."

My set-top boxes and modem/gateway are still running the same software.  A "System Refresh" did not trigger any updates either.  The only updates that I have seen, so far, are new mobile apps with the Xfinity branding.

[Norm5622]

With the conversion to Xfinity(?) and the increase in my equipment rental, does that mean I can expect an upgrade to my existing equipment?

[Ra59]

If the Xfinity does not work on devices like the firestick, then it is just a waste of resources and rebranding. Why do Shaw Customers have the ability to do so and Rogers Customers cannot. It is now one company.

[aharkies]

this is exactly what i was wondering

[LearningGo]

As soon as rogers said upgrade my apps on my mobile phone don't work. Anyone have this issue?

[pcowan]

So Rogers changed Ignite to a new service and that new service doesn't work.  Great work Rogers.  Just told by support that both (old and new) streaming services are down.  Amazing Rogers...

[57]

@pcowan : I just checked and I was able to watch live or recorded programming using the Rogers Xfinity Stream app, as well as the https://ignitetv.rogers.com/ website, as well as on my TV.  

[thuynh01]

So when i try to go to ignitetv.rogers.com and tries to redirect to the new xfinity streaming site i assume, but I keep getting a 'this site can't be reached' page. Whats the deal? is it not working yet?

[Lorne4]

Here in Ottawa, TV works but https://ignitetv.rogers.com/  does not.

Ben getting this message:

Secure Connection Failed

An error occurred during a connection to esfapi.rogers.com. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

• The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
• Please contact the website owners to inform them of this problem.

Will give it more time. Worked this morning.

[Lorne4]

Just deleted all my Rogers' cookies and tried again. https://ignitetv.rogers.com/ now works!

[wayner92]

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@Norm5622 wrote:

With the conversion to Xfinity(?) and the increase in my equipment rental, does that mean I can expect an upgrade to my existing equipment?

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Not sure if you were being sarcastic or not but I doubt this changes anything functionally.  Xfinity was the name of Comcast's service and Rogers has just licensed this from Comcast.  So now they are using Comcast's name as well.