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Roger's home internet intermittent

Dominus100
I've been around

Intermittent home internet in Toronto for the past couple of days. Please fix. Thx

 

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1 REPLY 1

Re: Roger's home internet intermittent

RogersMoin
Moderator
Moderator

Hello, @Dominus100.

 

Thank you for joining our Community and sharing your concerns about Internet connectivity.

 

Intermittent Internet can be disruptive. To better understand the problem, we need more information:

  • Are you experiencing the intermittency only with WiFi devices?
  • When the connection drops, is your modem rebooting?
  • If you have Rogers Xfinity TV, do the Rogers Xfinity Entertainment Box(es) remain online?

Have you tried any troubleshooting? Please provide more details so we can help effectively. If required, we may ask you to send us a private message to access your account/modem. 

 

We look forward to hearing from you. 

 

Cheers,

RogersMoin

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