05-19-2023 08:53 AM - last edited on 05-19-2023 09:23 AM by RogersYasmine
I am having Ignite Internet and TV installed tomorrow. I had a few questions:
1. Can I choose install location of modem, preferred to me is on main level next to TV.
2. Is one Wifi pod now included for free?
3. I am getting 500u installed, what modem am I likely to get?
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05-19-2023 10:12 AM
@dmbcanada wrote:
I am having Ignite Internet and TV installed tomorrow. I had a few questions:
1. Can I choose install location of modem, preferred to me is on main level next to TV.
Yes, you can connect the gateway to any coax connection in your house. Most people put it in a central location in their home, for optimal Wi-Fi coverage. Others choose a location where they have devices that require Ethernet connectivity.
2. Is one Wifi pod now included for free?
No, not anymore. I think that the rental fee is now $5/month.
3. I am getting 500u installed, what modem am I likely to get?
You should be getting the Ignite XB7 Gateway.
05-19-2023 10:12 AM
@dmbcanada wrote:
I am having Ignite Internet and TV installed tomorrow. I had a few questions:
1. Can I choose install location of modem, preferred to me is on main level next to TV.
Yes, you can connect the gateway to any coax connection in your house. Most people put it in a central location in their home, for optimal Wi-Fi coverage. Others choose a location where they have devices that require Ethernet connectivity.
2. Is one Wifi pod now included for free?
No, not anymore. I think that the rental fee is now $5/month.
3. I am getting 500u installed, what modem am I likely to get?
You should be getting the Ignite XB7 Gateway.