Port Forwarding

[Arekitect]

I am perplexed by the complexity of configuring port forwarding on TG4482A. What used to be a simple task of entering the IP address of the destination device and port range now requires an Ignite app and selecting the device from the dropdown list. Unfortunately, 70% of devices on my network are listed as Offline, including the device I need to configure. All devices use DHCP, some with reservations based on MAC address. Has anyone successfully solved the mystery of devices being listed as offline when they are clearly connected and visible on the network? Changing the IP address and rebooting the gateway don't make a difference. The device may show up for a couple of minutes online before moving to the Offline list again. I saw some posts recommending restoring the gateway to the factory defaults, which is just plain dumb as it erases all custom configurations.

I would like to understand the mechanism behind the device's discovery process to configure the port forwarding.  A 2-minute task shouldn't take days to complete. So frustrating!

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[mbehal]

I used the Ignite App to port forwarding 3 ports on the Ignite router.  Following steps taken

1) Pick the Device (my server)

2) Add Port forwarding ( Port Range did not work for me)

3) Apply the rule

The Screen goes in circles... updating.  Will not finish.  I close the ignite app....

**** Success ****   The screen is going is circles... but the ports appear to be forwarded.   

[overnite]

I would just like to add that this convoluted workaround also worked for me, though the Ignite HomeConnect app that Rogers makes you use only allows you to port-forward to the same port number (so I could not shift the public port for ssh for instance).  I will be switching over to Bell once my wife migrates all her email and accounts.

[57]

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@overnite wrote:  I will be switching over to Bell once my wife migrates all her email and accounts.

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I would strongly suggest that you not migrate e-mails to Bell.  This can result in a similar situation in the future, or if you need to move and don't have access to, or want to, use Bell.

I suggest you use a free e-mail service like Gmail or Yahoo (not Rogers/Yahoo), or pay a few dollars per month for your own domain. In this way you are not tied to a particular service provider.

[Robert993]

Unfortunately - that trick didn't work for me. I'm trying to port forward port 80 and 443 for a simple IIS server setup, And while I was able to register my device with the IP acquired via the USB dongle, there was an error message stating the IP had already been assigned to another device.  Nevertheless,  under connected devices the IP now shows  as the new IP of the device that I want forwarded., but sadly, there is no forwarding happening. I continue to be open to suggestion ... Thanks.

[lethalsniper]

How did you even log in the modem ? Which modem do u have

[am141]

I have a similar setup. 

Rogers Modem in Bridge mode. Covr D Link in Router mode.

Setting up port forwarding for VPN server for server. Port forwarding 1194 UDP to IP of my server. Nothing seems to work.

When I check online to see which ports are open none of them are open (1194, 80,25 etc). 

Also cant ping my WAN IP which I see on my admin page.

Please help.

[am141]

Update - Found something interesting this morning.

My Rogers Bridged Modem has an ip (external ip) and I can ping it from an outside network.

My DLink router has an ip (external ip) and I cannot ping it from outside network.

Based on this it looks like my bridged Rogers box is visible to the outside world. My DLink is not. I can't find anything in the Bridged Rogers box admin page to forward traffic etc.  

[-G-]

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@am141 wrote:

Update - Found something interesting this morning.

My Rogers Bridged Modem has an ip (external ip) and I can ping it from an outside network.

My DLink router has an ip (external ip) and I cannot ping it from outside network.

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When the Ignite Gateway is in Bridge Mode, it is not reduced down to a simple cable modem.  Yes, the LAN and RF WAN interfaces are bridged, so that your router can obtain its own public IPv4 and IPv6 addresses via DHCP and communicate directly on the public Internet, as you would expect.  The Ignite Gateway also obtains its own IPv4 and IPv6 addresses so that it can still run its own internal services, even while Bridge Mode is enabled.

When in Bridge Mode and while you are using your own router, you do not need to configure anything on the Ignite Gateway.  Configure port forwarding as you normally would on your router, and use that public IPv4 address that is assigned to your router's WAN port.

[sunwei317]

Have you try to delete the port forwarding? I cannot delete it if you had an error and want to remove it.

[hiho]

I need to have access to my ports so that i can do some port forwarding but from what i have read is that only the rogers app will let me do this.

The problem is that i am a windows user only and have no tablet or phone to dl and install the app to so i can do this.

Is there a soulution for us windows only user or do we have to spend more money just to access stuff that i was able to wrk with before ignite came along?

[RogersCorey]

If you do not have access to a device that can run our Xfinity app, the best solution for you, @hiho, would be to put the modem in bridge mode and then connect a router of your choosing that you can control via a browser in Windows.

How to turn Bridge Mode On or Off for your modem - Rogers

Regards,

RogersCorey

[hiho]

Yup figured as much got to spend more monies for something that was easy to do before Xfinity  

[-G-]

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@hiho wrote:

Yup figured as much got to spend more monies for something that was easy to do before Xfinity  

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I don't know what to say.  You don't need a high-end tablet to run the Rogers apps, and you can get good ones, from top brands, at great prices with all the Black Friday and Christmas sales coming up.

The bigger problem is that Port Forwarding on the Ignite/Xfinity gateways has been pretty fragile for years.  The Comcast-designed gateways are great for those with simple networking needs but bugs and limitations surface with more advanced configurations.  Worse, Comcast won't provide proper support, especially when bugs affect only a small percentage of users, and even Rogers defers support for port forwarding issues to the Community.

If you prefer the Hitron CODA gateways, you can also switch your service to Comwave, which is owned by Rogers.

Personally, I don't like cloud-based device management or using mobile apps for configuration.  I have my Ignite Gateway in Bridge Mode and run on my own network gear.