01-24-2024 03:34 PM
For the last 2~ or so months I've been dealing with really bad ping spikes while gaming (making it borderline unplayable at times).
I always use an Ethernet cable, and have tried multiple cables, have rebooted the modem countless times and the issue still persists.
I've performed a ping test and a traceroute, here are the results:
Pinging www.google.com [2607:f8b0:400b:804::2004] with 32 bytes of data:
Reply from 2607:f8b0:400b:804::2004: time=16ms
Reply from 2607:f8b0:400b:804::2004: time=19ms
Reply from 2607:f8b0:400b:804::2004: time=24ms
Reply from 2607:f8b0:400b:804::2004: time=18ms
Reply from 2607:f8b0:400b:804::2004: time=16ms
Reply from 2607:f8b0:400b:804::2004: time=26ms
Reply from 2607:f8b0:400b:804::2004: time=32ms
Reply from 2607:f8b0:400b:804::2004: time=18ms
Reply from 2607:f8b0:400b:804::2004: time=19ms
Reply from 2607:f8b0:400b:804::2004: time=28ms
Reply from 2607:f8b0:400b:804::2004: time=19ms
Reply from 2607:f8b0:400b:804::2004: time=17ms
Reply from 2607:f8b0:400b:804::2004: time=27ms
Reply from 2607:f8b0:400b:804::2004: time=24ms
Reply from 2607:f8b0:400b:804::2004: time=16ms
Reply from 2607:f8b0:400b:804::2004: time=17ms
Reply from 2607:f8b0:400b:804::2004: time=17ms
Reply from 2607:f8b0:400b:804::2004: time=18ms
Reply from 2607:f8b0:400b:804::2004: time=44ms
Reply from 2607:f8b0:400b:804::2004: time=39ms
Reply from 2607:f8b0:400b:804::2004: time=17ms
Reply from 2607:f8b0:400b:804::2004: time=17ms
Reply from 2607:f8b0:400b:804::2004: time=17ms
Reply from 2607:f8b0:400b:804::2004: time=17ms
Reply from 2607:f8b0:400b:804::2004: time=17ms
Reply from 2607:f8b0:400b:804::2004: time=17ms
Reply from 2607:f8b0:400b:804::2004: time=16ms
Reply from 2607:f8b0:400b:804::2004: time=18ms
Reply from 2607:f8b0:400b:804::2004: time=26ms
Reply from 2607:f8b0:400b:804::2004: time=18ms
Reply from 2607:f8b0:400b:804::2004: time=16ms
Reply from 2607:f8b0:400b:804::2004: time=17ms
Reply from 2607:f8b0:400b:804::2004: time=16ms
Reply from 2607:f8b0:400b:804::2004: time=18ms
Request timed out.
Reply from 2607:f8b0:400b:804::2004: time=18ms
Reply from 2607:f8b0:400b:804::2004: time=28ms
Reply from 2607:f8b0:400b:804::2004: time=35ms
Reply from 2607:f8b0:400b:804::2004: time=17ms
Reply from 2607:f8b0:400b:804::2004: time=17ms
Reply from 2607:f8b0:400b:804::2004: time=19ms
Request timed out.
Reply from 2607:f8b0:400b:804::2004: time=41ms
Reply from 2607:f8b0:400b:804::2004: time=53ms
Reply from 2607:f8b0:400b:804::2004: time=28ms
Request timed out.
Reply from 2607:f8b0:400b:804::2004: time=69ms
Reply from 2607:f8b0:400b:804::2004: time=40ms
Reply from 2607:f8b0:400b:804::2004: time=27ms
Reply from 2607:f8b0:400b:804::2004: time=44ms
Ping statistics for 2607:f8b0:400b:804::2004:
Packets: Sent = 50, Received = 47, Lost = 3 (6% loss),
Approximate round trip times in milli-seconds:
Minimum = 16ms, Maximum = 69ms, Average = 24ms
Tracing route to www.google.com [2607:f8b0:400b:80c::2004]
over a maximum of 30 hops:
1 2 ms 1 ms 1 ms 2607:fea8:7cc0:d200:ba5e:71ff:fe46:3c3c
2 40 ms 58 ms 21 ms 2607:f798:804:a3::1
3 16 ms 18 ms 28 ms 2607:f798:10:6024:0:241:5615:8117
4 18 ms 19 ms 16 ms 2607:f798:10:3c1:0:690:6324:8169
5 30 ms 16 ms 16 ms 2607:f798:10:35c:0:2091:4823:5222
6 19 ms 15 ms 17 ms 2001:4860:1:1::b88
7 21 ms 15 ms 13 ms 2001:4860:0:1::322b
8 18 ms 25 ms 14 ms 2001:4860:0:1::31e1
9 17 ms 15 ms 16 ms yyz10s05-in-x04.1e100.net [2607:f8b0:400b:80c::2004]
Trace complete.
Thank you.
01-26-2024 03:41 PM
Hello, @DuctapeNinja.
Thank you for your detailed post, and welcome to our Community!
Ping spikes can hinder the gaming experience. I appreciate you trying different Ethernet cables and rebooting the modem. While the results posted from ping and traceroute tests are not alarming, we can further investigate this for you. Please send us a private message at @CommunityHelps. We detailed more info about our private messaging in this blog.
Cheers,
RogersMoin