Internet out for most of the day

[Crivens]

I’ve had no internet for most of the day. Rogers said there’s an outage in the area as a cable was cut, but there’s no mention of it on their site or online, as far as I can tell. So what’s actually going on? How long does it take for rogers to identify where a fiber cable has been cut?

[RogersCorey]

Greetings @Crivens!

I apologize for any inconvenience this disruption may have caused you. Are you still without service at this time or have your services returned?

Regards,

RogersCorey