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Internet in London extremely slow

sruzic
I've been here awhile

Internet in London, N5Y postal code is extremely slow this morning.

 

Screenshot 2022-09-15 085850.png

 

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3 REPLIES 3

Re: Internet in London extremely slow

RogersTony
Moderator
Moderator

Hello, @sruzic

 

Welcome to the Rogers Community Forums!

 

I can imagine how frustrating it has been to deal with these slow speeds.

 

Can you describe what troubleshooting steps you have taken thus far to try to remedy the issue? Please follow the steps listed in our Troubleshooting a Slow or Intermittent Connection knowledge base article for troubleshooting steps and let us know if issues are persistent

 

We look forward to hearing from you.

 

RogersTony

Re: Internet in London extremely slow

sruzic
I've been here awhile

No changes. Still extremelly slow.

Re: Internet in London extremely slow

Hello again, @sruzic

 

Thanks for confirming that for me. 

 

Please provide us with the signal level table so the community can review if there is a signal issue that could be causing the slow speeds. You can find the specific steps in the knowledge base article provided above.

 

Once we have more details we can assist you better.

 

RogersTony

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