09-15-2022 08:59 AM - last edited on 09-15-2022 09:08 AM by RogersTony
Internet in London, N5Y postal code is extremely slow this morning.
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09-16-2022 09:00 AM
Hello, @sruzic
Welcome to the Rogers Community Forums!
I can imagine how frustrating it has been to deal with these slow speeds.
Can you describe what troubleshooting steps you have taken thus far to try to remedy the issue? Please follow the steps listed in our Troubleshooting a Slow or Intermittent Connection knowledge base article for troubleshooting steps and let us know if issues are persistent
We look forward to hearing from you.
RogersTony
09-16-2022 09:02 AM
No changes. Still extremelly slow.
09-17-2022 08:48 AM
Hello again, @sruzic
Thanks for confirming that for me.
Please provide us with the signal level table so the community can review if there is a signal issue that could be causing the slow speeds. You can find the specific steps in the knowledge base article provided above.
Once we have more details we can assist you better.
RogersTony