06-21-2024 03:00 PM - last edited on 06-21-2024 04:06 PM by RogersMoin
06-23-2024 02:42 PM
Greetings!
Here are the instructions for logging into the modem directly. However, we recommend that you control your modem with our HomeConnect app.
Regards,
RogersCorey
06-23-2024 04:25 PM - edited 06-23-2024 04:27 PM
Just adding to the above...
Try connecting to http://10.0.0.1/
This will not be a secure, encrypted connection but if you are just logging in from your in-home network, this is fine. Modern browsers should not try to upgrade this to a secure connection but if they do, follow the instructions in @RogersCorey 's post to connect.
The default username and password are admin and password. I don't think that the username is case-sensitive but the password is.
As Corey pointed out, when you connect for the first time, you will be prompted to set a new admin password. If you are unable to log in, check to see whether anybody else in your home had previously logged in and changed the password.
The only way to reset your admin password back to the default is to perform a factory reset. You can then re-do the basic setup with your computer's web browser, and it is easier to do this if your computer is Ethernet-connected.