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Ignite 150 Download Speed

dm20141
I've Been Around

I was previously on VM 50mbps download speed and was consistently getting 40-44 test speed from my Mac via WIFI.  Today I changed to Ignite 150, and I am only getting 12-15 test speeds.

 

Please tell me this isn't expected speed.

 

Yes, my TV now uses this connection, but I turned it off and the DL speed is still poor.

 

 

***Edited Labels***

1 REPLY 1

Re: Ignite 150 Download Speed

RogersJermaine
Moderator
Moderator

Hi @dm20141


Thank you for your post and welcome to the Community!

 
Certainly, after upgrading your package you would like to see an improvement in the speeds you are getting. Over Wi-Fi though speeds will be dependent on varying factors. 

 

Can you let us know a few more details?

  • How far are is your wireless device from the modem when you are running the test? 
  • Were there any other changes besides the plan change that you made? 
  • Can you try and can connect a device directly to the modem with an ethernet cable to run a speed test? 


Looking forward to your reply.

 

RogersJermaine

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