Internet
Got questions about your modem, router, speeds or WiFi?
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Problems connecting iPhone to Pods with XB8 Router

I used to have the Rogers XB7 modem as the gateway connected on the main floor with a pod in the front of the house, 1 upstairs and 1 downstairs. While all my devices connected well and I did not have any problems connecting devices or weak signals m...

Birdman325 by I plan to stick around
  • 1896 Views
  • 22 replies
  • 0 likes

Blink Sync Module 2 not connecting

Hi, We have Rogers Internet with the Hitron modem  CGN3. Few days back suddenly our Blink cameras that were using the Rogers WiFi network stopped working. We tried to troubleshoot with the Blink support and found out that the Rogers Internet is block...

WestendB by I've been around
  • 7795 Views
  • 19 replies
  • 0 likes

Yahoo mail please help

Lost yahoomail emails because of outages been with out service all day and it only affects yahoo mail       ***Edited Labels***

sure4 by I've been here awhile
  • 39 Views
  • 1 replies
  • 0 likes

They got me all excited.....

Pretty simple, got a card in the mail saying in the next few weeks you wiill be getting fibre !!!!!! I was like SWEETTTTTTT. The contractors came and I thought I am going to go talk to them. Turns out they were just replacing the internals of the box...

chemical1 by I plan to stick around
  • 132 Views
  • 2 replies
  • 0 likes

Resolved! Internet Outages

I’ve gotten used to the internet dropping on occasion but it became a weekly occurrence starting a month or two ago and now it’s every other day. It’s not just us but the whole neighborhood. I’ve talked to my neighbors who are with Rogers and they ha...

jtorres by I've been around
  • 1035 Views
  • 6 replies
  • 0 likes

Google devices no longer connect after installing Xfinity, Gen 3

I recently installed the Rogers Xfinity Gateway, Gen. 3 Modem and now my Google Devices no longer work. ______ Wifi extender: I also use Google Wifi, mainly to extend the range of my network. Notes:  Google Wifi Mesh System, Gen 1.Problem:  The Googl...

Screenshot_20250401-074554.png
Tim55 by I've been around
  • 79 Views
  • 1 replies
  • 0 likes

Rogers Outage

Down in Midtown (Toronto).  Anyone else?

jcand by I've been here awhile
  • 27 Views
  • 0 replies
  • 0 likes

Oversaturated Node

Rogers has refused to upgrade service on our town as the population has grown larger ..and will be almost double to what it was a decade ago. Multiple techs have said the system is overloaded and they can't fix our issues. There is now a Facebook for...

Jh9997 by I've been here awhile
  • 139 Views
  • 2 replies
  • 0 likes

slow download speeds

For three weeks my Speedtests have shown a download speed of no more than 26-50 mb. We are supposed to have Ignite which is 500mb. Amazingly enough we called and asked for a technician to come and investigate. Im still waiting for him to arrive but i...

EMAIL NOT WORKING FOR 5 DAYS

hey all    anyone know why my email does not work. i cant download from the server to outlook. webmail is always the same messages even if i delet all of them with in hours they are back    wth    thanks  jeff    **Labels Updated**  

JEFF5551 by I've been here awhile
  • 142 Views
  • 2 replies
  • 0 likes

Rogers wifi keeps disconnecting

My wifi keeps disconnecting randomly frequently. Troubleshooting the modem doesn’t indicate any issues. The internet comes back in 5 to 10 minutes. Restarting the modem helps sometimes. The internet speeds are also not consistent with the package and...

Sony1999 by I've been around
  • 101 Views
  • 1 replies
  • 0 likes

Mac Mail on Rogers

My Mac Mail has been out of service since I switched to Rogers Ignite since June 2023. Why is it taking Rogers so long to correct this issue? I wonder how many other Rogers customers are experiencing this same problem?   **Labels Added**    

pkostandoff by I've been here awhile
  • 3832 Views
  • 5 replies
  • 1 likes

Internet problems

I’ve been with Roger’s for 3-4 years almost I think and for the past week I’ve been opening tickets left and right even going as far as to getting a technician and I’m still stuck with an open ticket on the day of my exams and now I have no internet ...

Kataline by I've been around
  • 74 Views
  • 1 replies
  • 0 likes

Resolved! Unable access a particular (my own) website

For over a month I am unable to access my own website on my android phone and my Lenovo  laptop. I use Microsoft edge, chome and firefox. This is the error I receive- The connection for this site is not secure premiera.best sent an invalid response. ...

nelson25 by I've been here awhile
  • 392 Views
  • 9 replies
  • 0 likes

Internet service interruption

Got this today from Rogers. Please be advised that we are currently experiencing service interruptions in parts of Ottawa, Ontario. Our technical teams have already been engaged, and services will be restored as soon as possible.   **Labels Updated**...

monorete by I've been around
  • 135 Views
  • 1 replies
  • 0 likes

Rogers Xfinity 1.5gb upload issues

For the last year i've been struggling with upload issues.  I have 1.5gb down and 200mbps upload speed. The download speeds are fine (ethernet connection) but upload suffers tremendously.   I have had many many service technicians come out to trouble...

yebudday by I've been here awhile
  • 386 Views
  • 8 replies
  • 0 likes

Can't get into my email

I don't know what is going on but since Wednesday I cant get into my rogers yahoo email account. I'm able to sign in but once I put my information in, its either a white screen and an error comes up saying "something went wrong on our end, please try...

Kenny4556 by I've been around
  • 133 Views
  • 1 replies
  • 0 likes

Unable to turn off Bridge mode

There's lots of help on how to turn on Bridge mode but not a lot talking about problems turning it off (that I could find). I disabled bridge mode in the modem at 10.0.0.1 but the settings don't appear to take. I get the wifi back up and running and ...

mardill by I've been here awhile
  • 6056 Views
  • 5 replies
  • 0 likes