I decided to post this here, although it will affect all my services (I have both TV and internet with Rogers). Today I received an email with the following, I will quote: “Hello, We are enhancing our network in your neighbourhood to provide faster s...
I just purchased a managed switch from Mokerlink and was going to setup a LACP connection between my NAS and switch. What I didn't know at the time was it required me to initially connect to the switch at 192.168.2.1. Imagine my surprise when I lea...
Decided to write about the situation I am in because Rogers is not capable of handling their own matters and they deserve to be penalized/punished for their lack of customer care/support.Back in January 2025, I started to experience very high ping wh...
I can recall Shaw's good service. If you phoned in, you could leave a number and they would call back. Customer service was effective, and the company seemed to care.Not so Roger's XFinity! We have experienced wifi issues fir minths. Roger's finally ...
I've been having an issue with my wired upload speed for a few months now. Attached are speed tests from both wired and wireless connections, as you can see the top one (Wired) has great down but awful upload speeds. The bottom (Wireless) has as exp...
Hello, As the subject of the post suggests I am wondering if I am able to continue to use the provided router as an access point? I am one of the few who has Rogers FTTH, but now the problem is that the only 2.5gb port is used for WAN access by the O...
For the past few weeks, I've been needing to restart my router once or twice a day. I work from home and this usually happens in the morning while I'm on a zoom call so it is quite disruptive. I use a wired connection and when the connection doesn't ...
I recently switched to Xfinity TV. I have three boxes. One is hardwired, and the other two are on wifi. I have my own 3 node mesh network using a different SSID than the Ignite Gateway. One of the nodes is hardwired to improve it's signal qualit...
I just had Ignite installed and all my devices have gone over to the new modem/network other than my Brother Inkjet Printer. I did a factory reset on my printer and tried to connect using the wizard. It found my SSID but when I enter my password afte...
My Roger’s home internet has been down for 2 days in London ON. (N5Y). It’s frustrating and I can’t do any work. I fully work from home. What is going on? ***Added Labels***
It's been almost a day that my internet service is down and not getting any help on acceleration on this issue. Reached out to representative and said they can't fix issue till Monday when technician comes in. Seems like not get priority to resolve i...
Hello,I just got my Rogers’s connection home internet installed.I am experiencing extremely high network latency on my Rogers connection. I have run several tests and the results show severe latency spikes—occasionally reaching up to 40,000 milliseco...
Good day,I am a new customer to Rogers Xfinity, I recently switched from Bell to Rogers with high expectations of Rogers being able to compete with Bell.I have a 1.5 GB Xfinity plan & am experiencing under 200 mbps download & 2000 ms of ping ...
I can’t seem to find a way to connect my escape smart bulb and plug to my wifi as is says it needs a 2.4 ghz. It seems the router wants to connect things on 5ghz. Has anyone had this issue? And better yet solved it.... ***Edited Labels***
Error:Sorry, we can't find the username or password in our records. Please try again. I am trying to access my email at rogers.yahoo.com I was logged in all day and suddenly I had to log out and now I am getting that when i try to log in. I am get...
Since about 2 days ago, my wifi has been acting weirdly on multiple devices (and browsers), but everything works perfectly fine when I'm connected to hotspot. Here are some of the issues that I can generally replicate: - Some financial sites (eg. Tri...
Hi, I wanted to split my 2.4 Ghz and 5 Ghz band via Rogers Home Hub app. So turned ON split bands and changed the wifi name to "ABC 2.4 Ghz" and "ABC 5 Ghz" and then click save but it won't let me save it says "Something went wrong". Can someone he...
Have any other customers noticed that the speed coming into the ONT is not even close to what’s being advertised. This has been the case for me since I’ve switched to Rogers. In my most recent attempt to get technical support to help it was determine...
Cant access my old @rogers.com email, the issue is related to retirement account, they cant change it, they wont change it so its a huge problem for me, I know it worked not that long ago but since then you required a phone number but I cant get anyo...
Hey! I'm trying to completely block a specific website from use with devices on our network. The "rogers home connect" app on does not seem to have this functionality, so I have logged directly on to the modem admin page (10.0.0.1) and enabled paren...
