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Cannot save after splitting 2.4 and 5 ghz it says "something went wrong"

jabber_russell
I've been around

Hi,

 

I wanted to split my 2.4 Ghz and 5 Ghz band via Rogers Home Hub app. So turned ON split bands and changed the wifi name to "ABC 2.4 Ghz" and "ABC 5 Ghz" and then click save but it won't let me save it says "Something went wrong". Can someone help me thank you.

 

 

 

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Re: Cannot save after splitting 2.4 and 5 ghz it says "something went wrong"

RogersCorey
Moderator
Moderator

Good morning @jabber_russell!

 

If you're encountering errors when attempting to make settings changes, first try rebooting the gateway by unplugging it for 10 seconds. 

 

If a simple reboot does not resolve it, please try factory resetting the gateway. 

 

How to Reset the Ignite WiFi Gateway Modem - Rogers

 

Regards,

RogersCorey

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