Hitron Router CODA-4582U how to use local hostname?

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I've Been Here Awhile
Posts: 3

Hitron Router CODA-4582U how to use local hostname?

ping any ip is fine, but can't ping any local hostname.

 

Please help,

 

*Edited Labels*

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Resident Expert
Resident Expert
Posts: 5,808

Re: Hitron Router CODA-4582U how to use local hostname?

As in can't ping any device on the local network?  You're using the modem in Gateway mode? 



I've Been Here Awhile
Posts: 3

Re: Hitron Router CODA-4582U how to use local hostname?

Thanks for comments, and sorry for not being clear.

 

I can ping any local IP address. But can't ping a localhostname by doing

ping mydevice.local
ping 192.168.0.23 # IP address of mydevice works

Seems to me MDNS protocol is not allowed by the router as of my current settings.

 

How to make it work, please?

Resident Expert
Resident Expert
Posts: 5,808

Re: Hitron Router CODA-4582U how to use local hostname?

When you set up the modem, you may have come across a data entry for the local host:  hitronhub.home    That suffix is appended to the nslookup query, causing it to fail on the first query.  Nslookup appears to run a secondary query without the appended suffix, and that is what you see for the nslookup results.  

 

So, just to see if this works, instead of using "mydevice.local", try "mydevice.home".  

 

Fwiw, your the first person who've ever asked about using the "mydevice.local" address.  Have you been using this with another modem and just switched over to the 4582, where it doesn't appear to work?  Was the previous modem a Hitron modem or another modem altogether?  In either case, do you happen to know the model of the previous modem? 

 

In theory the 4582 is a new modem, but, I wonder about the amount of code reuse from previous Hitron modems.  Maybe this is a specific case where the previous code wasn't reused.



I've Been Around
Posts: 1

Re: Hitron Router CODA-4582U how to use local hostname?

Hi,

I'm having the exact same problem. any host is reachable via IP but NOT via host name:

C:\Users\>ping 192.168.0.11

Pinging 192.168.0.11 with 32 bytes of data:
Reply from 192.168.0.11: bytes=32 time=3ms TTL=63
Reply from 192.168.0.11: bytes=32 time=3ms TTL=63
Reply from 192.168.0.11: bytes=32 time=2ms TTL=63
Reply from 192.168.0.11: bytes=32 time=3ms TTL=63

Ping statistics for 192.168.0.11:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 2ms, Maximum = 3ms, Average = 2ms

C:\Users\>ping NASC5000E
Ping request could not find host NASC5000E. Please check the name and try again.

C:\Users\>nslookup NASC5000E
Server: hitronhub.home
Address: 192.168.0.1

*** hitronhub.home can't find NASC5000E: Non-existent domain

 

"mydevice.local" or "mydevice.home" does not work either.

 

Rogers phone support was useless as this problem is apparently out of their scope!

 

How can this be resolved?

Moderator
Moderator
Posts: 425

Re: Hitron Router CODA-4582U how to use local hostname?

Hello @user2010,

 

Welcome to the Rogers Community Forums! =)

 

You've reached the right place for your inquiry. While this issue is out of our scope of support we have numerous Resident Experts and Super Users here in the Community who may be able to provide some insight on this for you. 

 

I will be sure to tag a few of them in here: @Datalink, @Gdkitty, @gp-se.

 

If there are other users in the Community who have run into a similar issue or have found a solution don't hesitate to chime in!

 

RogersTony

Resident Expert
Resident Expert
Posts: 1,058

Re: Hitron Router CODA-4582U how to use local hostname?


@user2010 wrote:

Hi,

I'm having the exact same problem. any host is reachable via IP but NOT via host name:

C:\Users\>ping 192.168.0.11

Pinging 192.168.0.11 with 32 bytes of data:
Reply from 192.168.0.11: bytes=32 time=3ms TTL=63
Reply from 192.168.0.11: bytes=32 time=3ms TTL=63
Reply from 192.168.0.11: bytes=32 time=2ms TTL=63
Reply from 192.168.0.11: bytes=32 time=3ms TTL=63

Ping statistics for 192.168.0.11:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 2ms, Maximum = 3ms, Average = 2ms

C:\Users\>ping NASC5000E
Ping request could not find host NASC5000E. Please check the name and try again.

C:\Users\>nslookup NASC5000E
Server: hitronhub.home
Address: 192.168.0.1

*** hitronhub.home can't find NASC5000E: Non-existent domain

 

"mydevice.local" or "mydevice.home" does not work either.

 

Rogers phone support was useless as this problem is apparently out of their scope!

 

How can this be resolved?


@user2010

I believe there is a DNS proxy setting on the Hitron, so it provides the routers ip as the DNS Server (192.168.0.1) instead of the actual DNS Server. You could try disabling the proxy so the Modem provides the actual DNS Server address to the device then try again. 



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