Hi,
I've been experiencing very slow speeds for a number of days now, dropping what's supposed to be a gigabit plan down to under 10Mbps in some cases. Right now I'm at about 1Mbps. I'm struggling to load this webpage, much less media or anything for work. It's not constant but the reduction in speed is far more severe and intermittent than I'd expect from simple network strain. It's also not my modem or my cables in my apartment, this all works just fine. Rogers isn't reporting any network issues I can find though, so I'm pretty confused about my problem. I'm from Ottawa.
In case it's helpful here are the upstream and downstream signal levels for my system:
IndexLock StatusFrequencySNRPower LevelModulation
|
Downstream
|
Channel Bonding Value |
|
4
|
5
|
6
|
7
|
2
|
3
|
1
|
8
|
9
|
10
|
11
|
12
|
13
|
14
|
15
|
16
|
17
|
18
|
19
|
20
|
21
|
22
|
23
|
24
|
25
|
26
|
27
|
28
|
29
|
30
|
31
|
32
|
0
|
0
|
33
|
34
|
|
Locked
|
Locked
|
Locked
|
Locked
|
Locked
|
Locked
|
Locked
|
Locked
|
Locked
|
Locked
|
Locked
|
Locked
|
Locked
|
Locked
|
Locked
|
Locked
|
Locked
|
Locked
|
Locked
|
Locked
|
Locked
|
Locked
|
Locked
|
Locked
|
Locked
|
Locked
|
Locked
|
Locked
|
Locked
|
Locked
|
Locked
|
Locked
|
|
|
Locked
|
Locked
|
|
591000000
|
597000000
|
603000000
|
609000000
|
579000000
|
585000000
|
279000000
|
615000000
|
621000000
|
633000000
|
639000000
|
645000000
|
651000000
|
657000000
|
663000000
|
669000000
|
675000000
|
681000000
|
687000000
|
693000000
|
699000000
|
705000000
|
711000000
|
717000000
|
723000000
|
825000000
|
831000000
|
837000000
|
843000000
|
849000000
|
855000000
|
861000000
|
|
|
352800000
|
218800000
|
|
36.386890
|
32.676208
|
35.595078
|
36.609653
|
37.355988
|
36.609653
|
34.925610
|
36.609653
|
34.082401
|
36.386890
|
36.609653
|
36.386890
|
36.386890
|
36.609653
|
36.386890
|
36.386890
|
36.609653
|
36.386890
|
36.386890
|
36.609653
|
37.355988
|
36.609653
|
36.609653
|
35.595078
|
31.136440
|
35.779911
|
35.779911
|
35.595078
|
35.779911
|
35.595078
|
35.083549
|
35.083549
|
|
|
36.42 dB
|
33.87 dB
|
|
6.000000
|
6.400002
|
5.800003
|
4.900002
|
6.300003
|
6.199997
|
-2.000000
|
5.000000
|
5.900002
|
6.800003
|
7.300003
|
7.400002
|
6.599998
|
6.300003
|
7.199997
|
7.800003
|
6.900002
|
7.000000
|
8.199997
|
8.199997
|
8.699997
|
8.599998
|
8.000000
|
7.199997
|
7.099998
|
3.200001
|
3.299999
|
2.900002
|
2.299999
|
1.900002
|
2.200001
|
2.400002
|
|
|
1.400002 dBmV
|
-2.700001 dBmV
|
|
QAM256
|
QAM256
|
QAM256
|
QAM256
|
QAM256
|
QAM256
|
QAM256
|
QAM256
|
QAM256
|
QAM256
|
QAM256
|
QAM256
|
QAM256
|
QAM256
|
QAM256
|
QAM256
|
QAM256
|
QAM256
|
QAM256
|
QAM256
|
QAM256
|
QAM256
|
QAM256
|
QAM256
|
QAM256
|
QAM256
|
QAM256
|
QAM256
|
QAM256
|
QAM256
|
QAM256
|
QAM256
|
|
|
OFDM
|
OFDM
|
IndexLock StatusFrequencySymbol RatePower LevelModulationChannel Type
|
Upstream
|
Channel Bonding Value |
|
1
|
2
|
3
|
4
|
5
|
|
Locked
|
Locked
|
Locked
|
Locked
|
Locked
|
|
25900000
|
38700000
|
32300000
|
21100000
|
8050000-17950000
|
|
5120 KSym/sec
|
5120 KSym/sec
|
5120 KSym/sec
|
2560 KSym/sec
|
0 KSym/sec
|
|
42.020599
|
42.270599
|
43.520599
|
42.010300
|
49.281513
|
|
64QAM
|
64QAM
|
64QAM
|
64QAM
|
OFDMA
|
|
US_TYPE_ATDMA
|
US_TYPE_ATDMA
|
US_TYPE_ATDMA
|
US_TYPE_TDMA_ATDMA
|
US_TYPE_OFDMA
|
*Added Labels*
