Hello, my name is Tyler H and I wrote a bad review on your ingite hub app describing the terrible situation i am having regarding internet set up. As per your comment you have asked me to write in this forum. Everything i have said is true weather you think is does or doesn't seem right. Feel free to check my account, you will see that i still have an open ticket on the account. Several account support, and tech support workers claim to have escalated the issue. I've also had a tech worker at my place to hook up my internet and nothing is being resolved. I have been without service since sept 30th. I accepted your offer to switch internet to this provider on sept 27th with the expectation that id be up and running by that weekend. All I've been told since then is that it is a pending order and that engineers are working on it/ it will be resolved in 24 hrs time. I was told that for the third time today. Internet still does not work, situation is an absolute nightmare that no one seems like they are trying to fix. Half the time the help line workers forget that i have a modemn set up awaiting for you to allow access to the rogers network. Would strong recommend against switching to Rogers based on the lack of care for the situation for myself as we have been without internet for weeks and the extended amount of time it is taking to resolve a simple issue.
