Welcome to the Community and thank you for your post :).
Ignite TV App is a convenient way to keep up with the shows on tho go. I just tried live TV and a recorded show on my iPhone and I wasn't able to replicate the same on my end. I played the shows with the rotation locked and unlocked. Would you be able to share a screenshot of your device with the bars please?
Have you noticed the same bars appear on the browser too?
Anyone else in the Community experience something similar?
Re: TV Channels Don't Show in Full Screen on the Ignite TV Mobile App
Just a quick question, are you watching the ignite tv on your smart phone in landscape orientation? and if so, are you watching a TV channel that is 16x9 aspect or a tv channel that is 4x3 aspect? also a good thing to know, most newer smart phones these days are no longer 16x9, they are more 18x9 aspect, so when watching a 16x9 program there will be small black bars on the sides
if u have any screen shot can you share with us? that would be great