cancel
Showing results for 
Search instead for 
Did you mean: 

Ignite Internet Offline Modem

TheSargeOne
I've been here awhile

Good Morning!
I woke up to no internet signal on my Google home. At first I reset my Modem. Still nothing. So I reset my Google home. Again nothing.
I go into my Ignite WiFi App and it says that my modem is offline. But it's plugged in and the light is Solider White. Please help!

 

 

***Added Labels***

2 REPLIES 2

Re: Ignite Internet Offline Modem

RogersMaude
Moderator
Moderator

Good morning @TheSargeOne,

 

Welcome to the Rogers Community & thank you for your post! 

 

We know how important it is to stay connected so we understand how you must have felt after waking up and seeing no internet signal on your Google Home.

 

Is your Internet service back up and running as of now? Please don't hesitate to let us know if you require further assistance.

 

Don't forget to share with us the troubeshooting steps you've performed if you still encounter issues.

 

Thanks!

 

RogersMaude

Re: Ignite Internet Offline Modem

TheSargeOne
I've been here awhile
Good Morning, It is back.
Apparently there was a technical issue in our area with outages being sporadic.
Tha k you for your reply!!
Topic Stats
  • 2 replies
  • 687 views
  • 2 Likes
  • 2 in conversation