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Re: Deceased Account-Holder

Just went through.this with rogers. PoA is null and void upon death. Will and the executor has now the right.My wife was the executor and was on the phone with Rogers for 3 hours canceling my FIL rogers. She had to provide photo of death certificate....

Biollw by • I'm a senior advisor
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The worst customer service

Unfortunately, I switched my Shaw Mobile plan to Rogers, and they continuously charged me for extra gigabytes without my permission. When I called customer service, they showed no concern for my issue. It is by far the worst customer service experien...

Mahsa1 by • I've been around
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Resolved! Re: Account Cancelled

Not sure if the agent just missed telling you. You actually need to be in the store with your 2 ID's and the store will call the number the agent gave you. 

jÜdhëä by • I'm here a lot
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Resolved! Re: Account Cancelled

And yes, they did give me a # in the fraud department. All I could do was leave a message;In the mean time I don't know what I'm supposed to do with the SIMs I already received or the phone that is supposed to arrive on Monday.

Rinrat by • I'm here a lot
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Introducing Rogers Xfinity Storm-Ready WiFi

Hello Community,   We have exciting news! We have recently launched Rogers Xfinity Storm-Ready WiFi.    Send emails, stream videos and continue to work – even when the power’s out. Rogers Xfinity Stor...

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How to reschedule your installation appointment online

Hello Community   We've got a great new feature we'd like to share with the community.   You can now check your appointment details and reschedule your installation appointment online!   Resc...

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