Not sure if the agent just missed telling you. You actually need to be in the store with your 2 ID's and the store will call the number the agent gave you.
The agent should give you the number to call because that number will be noted on your account by the department who cancelled it. It will state to advise you to go to the store with your 2 valid IDs ( no health card ) and give the representative the...
I went through multiple agents and I was able to get a ticket or case number. Then I was told to give the store the ticket number and call this number 18005886718. That is their general fraud department. The other number that they gave was useless be...
I had the same issue and had it sorted out fortunately. You need to go to a Rogers store with your 2 valid ID's and the credit card you used to pay the phones online. Then give them your account number and tell them to call the Validation Team. The R...
