Rogers Community Forums

Re: Trouble With Port Forwarding and Rogers Support

You have probably read and re-read these instructions on how to configure port forwarding many times but I'll post them for others who find this thread: https://www.rogers.com/support/internet/use-port-forwarding-with-rogers-xfinity https://www.roger...

Re: Advice on how to reduce Roger's bill

@micm1 We can't really advise you without knowing what services you subscribe to and what services you really need. Are you subscribed to services that meet your needs but looking for better discounts? Are you in a situation where you were sold a m...

Re: Missing discounts

Hello @Fazy, Welcome to the Community! I appreciate the details you've shared. Price plan, offer and applicable fee info is always listed under "details" or "more info". This information would also be included in activation emails. The first bill...

Re: High Latency and Packet loss 1.5GB - City permits required for fix.

@jared426 One thing that you can do is log into your Gateway with a web browser, go to "Gateway > Connection > Rogers Network", scroll to the bottom of the page and check your error stats. If the uncorrectable codewords errors are zeros across all c...