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Samsung Galaxy Note 8 Reservation numbers / Questions!

Meowmix
I'm a trusted advisor

Hey everyone!!Smiley Happy

Once again its the time of the year that Samsung will be announcing their new Note line up. I am happy to announce that Samsung Galaxy Note 8 will be announced tomorrow! As for the specs, They are rumored to be AMOLED 6'3 inch, Dual back cameraCamera, 3,000mAh battery, Qualcomm Snapdragon 835 CPU, 6GB of RAM and 64GB of internal storage with the ability to expect memory via a microSD card slot and more! As for colors, its been leaked out Midnight Black, Maple Gold, Orchid Grey, Deep Sea Blue (it’s likely that only a few of these will be available in Canada). As for when Rogers will be putting it live, it most likely will be tomorrow or the following days after, I will update this thread with more info to come!


1). Once Rogers has announce when they will add the Samsung Galaxy Note 8 to the reservation list & the day comes, sign into your My Rogers account - Product & Services – Wireless & you will see a Red wording saying “Device Reservation" on the main page. Click that & it will take you to the page. Once there you will need to pick which device you want; Samsung Note 8 Black and what other colors they may release it on. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.
- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.
- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.
- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.


2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.


3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level on the account but some stores will decline it.


For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ


4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues / confuses about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

 

5). They also started last year a pre ordering system done online being charged on your CC ( Credit card) imminently and having the device shipped to your home instead. Last year with the iPhone 7 / 7 Plus the ones that picked this way got it the day of launch or day after launch but only a few did. Not everyone.  This way is a good way but sadly u do not see any status updates like u do with the reservation system and only get a confirmation email and a shipment email. ( some did not get any email until the unit got shipped with QMS or UPS)

Let's make this thread the only thread for the Note 8 please and if you guys have any questions, don't hesitate to ask me and I'll gladly be able to help!Smiley HappyCat Happy

 

 

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634 REPLIES 634

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

Awcrimety
I plan to stick around
I tired multiple times on mobile browsers, but it never asked for my address until I tried a full browser on pc. (IE did not work either, try Firefox)

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

Meowmix
I'm a trusted advisor
Hello @Awcrimety

Usually Chrome or Firefox will work i notice

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

comcry
I plan to stick around
Wow thank you. I was wondering what the heck was wrong with me. That option was not coming up at all as I was attempting to register on my phone. I noticed my address wasn't there but when I went in to edit, only my postal code was able to be edited. Nothing for address.

I tried on my computer and voila! Thank you! That was frustrating!

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

Bcsc
I plan to stick around

Worse bonuses than the S8, getting cheated for $130 over the price of the American cost after exchange rate and poor color options again? Looks like the Note 8 doesn't have much going for it in Canada. And I was excited for it. Oh well. Pixel XL 2 it is.

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

Meowmix
I'm a trusted advisor
Hello @Bcsc

Unfortunately Samsung feels the need to always include the 64/128GB memory card as a gift and a wireless charger. Realistically I rather have a case or even something more useless as so many times u get SD card with ur phone or a charger.

The design and specs are nearly identical of the S8+ anyways. The only reasons I may have gotten it was for the rebate of the Note 7 fiasco that happened. Even then no one even knows what's going on with that in Canada

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

enigma4321
I plan to stick around

@Meowmix Im going to do the same thing (sticking with my s8+ for now). Pricing for the note 8 is ridiculous for the little it gives over the s8+

 

gonna wait and see what google brings October 5th 😄

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

Artem_alf
I plan to stick around

Hi I have a quick equation. Can I still change color of the phone after I preordered it or do I heve to cancel currant reservation and start new one ??? Thank you.

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

Meowmix
I'm a trusted advisor
Hello @Artem_alf

As explained on Page 1 post 1, if you want to change the color of the device, u will need to cancel the current reservation and redo it again with a new number.

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

Medz
I've been here awhile
If you reserve you phone to be picked up in store , does that count as a re-order ? So I still get the wireless charger and memory card for free ?

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

Meowmix
I'm a trusted advisor
Hello @Medz

Yes it still works. All pre orders and reservations will get the pre order gifts. You will have to submit the for via Samsung Canada promotions and then when u get the phone, sign into ur Samsung account and wait 6-8 weeks for it. That's how it works not.

Go into your Samsung account via the Samsung Canada website - Update your information and then go on My Offers. The pre registration form should be there.

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

Medz
I've been here awhile
When I go to the Samsung site to register for that offer , it asks to register your new phone to get the offer. How can I do that when I don't have the phone ?

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

Meowmix
I'm a trusted advisor
Hello @Medz

Did you follow the steps below?

" All below steps are mandatory in order to redeem the offer

1. Pre-order your Samsung Galaxy Note8 from participating authorized Canadian carriers and retailers, Samsung Experience Stores and Samsung.com/ca from August 23 – September 14, 2017.
2. Visit www.samsung.com/promotions and click ‘REGISTER NOW’ for the offer.
3. Sign in or sign up for your Samsung Account. From the ‘MY OFFER’ tab, sign up for the Galaxy Note8 Pre-order promotion by completing all required fields.
4. Sign into your Samsung Account during device setup on your Samsung Galaxy Note8 with the same Samsung Account email address in step #2 and register your device. Deadline to submit the form is October 31, 2017. "

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

Medz
I've been here awhile
Thank you !
Greatly helped

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

Meowmix
I'm a trusted advisor
Hello @Medz

You are welcome!! 🙂

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

angelop
I plan to stick around

What do you guys think?

Black or blue?

It  will be in the case 99% of the time.

I hate the contrast the dual cams is given by the blue cover. But i also hate the painted bumper surrounding the phone. The grey one has it right. Great color and a metal finished bumper.

I miss my silver note 7!!

Why cant Samsung give us more colour options and maybe they wont have to win back the loyalty of debunked

note owners

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

comcry
I plan to stick around
I always go for the Colour options but this time I went with black. I liked the look of the black. All one color. And like you said... Mostly covered anyways. I've also found after a number of these preorders that they seem to get a bigger /better stock of black phones and I would love to get mine on launch day. However I'm a business customer and I waited until day 2 to get off the fence and order.

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

angelop
I plan to stick around

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Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

Meowmix
I'm a trusted advisor
Hello @comcry

You know how it works with business reservations / pre orders. They may take a while after to get it.

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

Meowmix
I'm a trusted advisor
Hello @angelop

I would go with Black to be honest unless u want to wait and see if they will release the other colors which then u miss out on the bonus items.

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

wpd1
I plan to stick around

Simply amazing how long it takes Samsung Canada to put together a $50 Samsung store credit for those impacted from the Note 7 debacle........ But really, how long does it take to figure it out ? Why does it seem like Samsung Canada was caught off guard by Samsung USA with the Note 8 price reduction ? Just like the Note 7 issues, Samsung Canada was sleeping at the wheel throughout.

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

Meowmix
I'm a trusted advisor
Hello @wpd1

Yeah it seems Samsung Canada doesn't really know what they are doing anymore and rushing or taking their time.