01-07-2015 11:12 AM - last edited on 03-31-2015 11:21 AM by RogersCassandra
"According to an internal document we received, Rogers, and presumably all Canadian carriers, will be introducing “Extended Coverage” by the end of January or early February. We do know that domestic roaming deals have been signed between Rogers (including Fido), Bell, TELUS and Videotron that will practically extend coverage and offer seamless roaming, also called soft handoff, between carrier partners in areas with poor or absent service. As a result, fewer calls will be dropped when transitioning between areas with good coverage and those without.
Rogers and Fido customers will know when they are using the Extended Coverage with a new carrier title, 'Rogers – EXT' and 'Fido – EXT.'"
***Edited Labels.***
Solved! Solved! Go to Solution.
12-24-2015 09:07 AM - last edited on 04-06-2017 04:45 PM by RogersMaude
Hi @RogersAsif !
Do you have a list of phone models compatible with Rogers-EXT? I am looking to buy either an iPhone4, 5, 5s, Nexus5 but want to make sure it is compatible in that area. Currently, the only one that I did not have any issue is the OPO.
Thanks!
12-25-2015 04:15 PM - last edited on 04-06-2017 04:46 PM by RogersMaude
Hello @a4ofclubs,
Welcome to the forums!
The devices you're considering will work, there is no specific list of phones as any device with an eligible plan will get Rogers-EXT coverage.
Regards,
RogersMay
01-03-2016 04:44 PM - last edited on 04-06-2017 04:45 PM by RogersMaude
Hi @RogersMay ,
just to let you know that iphone4 is not at all compatible with Rogers-Ext. This specific model does not seem to support HSPA. The phone keeps showing a service unavailable message. I'm disapointed that the is no official list of phone models that are supported.
Thanks!
01-03-2016 05:46 PM - last edited on 04-06-2017 04:45 PM by RogersMaude
The iPhone 4 is HSPA compatible.
01-03-2016 05:54 PM - last edited on 04-06-2017 04:46 PM by RogersMaude
Hello @a4ofclubs
The iPhone 4 is compatible with HSPA. Even the Apple site is showing this.
01-04-2016 09:24 AM - last edited on 04-06-2017 04:47 PM by RogersMaude
Hi @Meowmix ,
Sorry about the confusion, but I still can't make that device work on the Extended network. When I enter that area it keeps showing "service unavailable". I've put the sim card on another device and it works fine...
Thanks!
01-06-2016 03:55 PM - last edited on 04-06-2017 04:47 PM by RogersMaude
Have you checked your network settings to ensure that you have it set to "automatic" rather than "Rogers only"?
Hope this helps!
07-02-2016 12:07 PM
HI, I am having exactly the same experience at my family cottage. There is a weak Rogers signal that keeps the phone from switching over to Bell. I wait for minutes on end for text messages to send. I want a simple way to instruct my phone to switch to Rogers EXT and stay there. I'm not trying to do anything evil to Rogers - the current situation just does not work. I don't want to switch to Bell as the tech support is questionable but I am heading that way.
07-02-2016 08:13 PM
07-02-2016 10:11 PM
10-02-2016 08:45 PM
I can confirm that is the way I was able to "lock on" to rogers-ext on lollipop builds.
Was quite handy here in Northern Alberta where the Rogers signal is lacking, but telus / bell is strong, for the most part.
Unfortunately there seems to be a known bug in all note 7 marshmallow ports for the note 3. Where manual network selection is not an option, just results in an error.
10-07-2016 10:58 PM
Hi @steveburke23 and @Tigurr,
Thank you so much for sharing your experience with the Community. We appreciate it 🙂
@Rick2067 have you tried the steps listed by @steveburke23 and @Tigurr? Please keep us posted.
RogersZia
04-06-2017 01:31 AM - last edited on 04-06-2017 04:48 PM by RogersMaude
Got text that said I recently entered a extended coverage area? What does that mean?
04-06-2017 08:25 AM - last edited on 04-06-2017 04:48 PM by RogersMaude
Hi @Amkerry
Welcome to the Rogers Community Forums!
Extended Coverage provide additional coverage, when outside of the Rogers network.
For more information on Extended Coverage, check out the below link!
Extended Coverage: Now Stay Connected Across Canada
RogersPrasana
05-03-2020 04:02 PM