09-18-2018 12:01 AM - last edited on 09-18-2018 07:57 AM by RogersCilio
Just curios if anyone has had there position in line move to shipped? i was positioned at 189 and i moved to 59 a couple hours ago, so i assume 130 have already been shipped! if they keep shipping at this rate then i should have my phone at launch! this is my first pre order from rogers, ive been a rogers customer for 19 years! i was an inch away from moving to telus just so i can get the apple watch - till rogers gave me a loyalty plan i couldn't refuse so i decided to wait it out and good thing i did!
09-18-2018 08:37 PM
09-18-2018 08:59 PM
09-18-2018 09:17 PM
09-18-2018 09:28 PM
09-18-2018 09:34 PM
09-18-2018 09:49 PM
09-18-2018 11:59 PM
I don't get it either! I am not sure I even received a confirmation email, even though when I go to see the status all the correct contact info is there and I am listed as number 29... arg
09-19-2018 12:07 AM
09-19-2018 12:15 AM
09-19-2018 12:16 AM
09-19-2018 06:20 AM
09-19-2018 10:19 AM
09-19-2018 10:37 AM
The fact that rogers did ISPU for the watch is baffling to me.
Here's what you'll have:
1. People not on iOS 12 that will not have the up to date carrier settings, hence won't be able to activate the watch. Then they'll have to go home, update to iOS 12 and come back to the store
2. Rogers reps trying to setup the watches on peoples phones which is like a 30 minute MINIMUM process. That's before we even talk about the cellular activation process
3. The nightmare cellular activation process that should take 3 minutes but since it doesn't work takes infinite minutes
I hope Rogers can hold my watch for a few days because there's no way I'm stepping foot inside a rogers store on Friday. Chaos will have a new meaning after that day.
09-19-2018 01:06 PM
09-19-2018 01:17 PM - edited 09-19-2018 01:18 PM
Yup. From what I'm hearing, no one at Rogers (outside of a select few) even knew that they were going to be supporting series 3 apple watches. I've lost count of how many times I've heard 'sorry we only support series 4 watches which aren't out yet'.
I think when Rogers gets a new line of products like this, it's best to wait about a couple weeks or so to upgrade/activate because you can guarantee that there will be tons of kinks to work out.
Trust me when I tell you....that in store activation process is going to be unlike anything we've ever seen before. Take a normal iPhone launch and multiply the shenanigans by about 45000. That'll be the level of insanity when reps try to do a watch activation.
It's not like a phone where reps can take it out of the box, toss a sim in it and it works. Customers have to basically allow reps to use their iPhone to setup the watch (maybe using the stores wifi?) and then activate it to a cellular plan. It'll take one hour minimum to setup each person (assuming the activation system is working perfectly)
The watch is a one off because it's the only device that relies on another device (iPhone) to work.
I'd be curious to find out how Bell and Telus handle in store watch pickups/activations
09-19-2018 01:23 PM
09-19-2018 01:28 PM
Wow 10 minutes to setup the watch and pair it to the iPhone is pretty quick. Guess if it's setup as a new watch and not using a backup of an existing watch the process will be quicker.
If Rogers can get through the entire process in 20 minutes per person that would be excellent.
09-19-2018 01:34 PM
09-19-2018 02:08 PM
Yup if the activation process is working, I can get from the start of the process to the end in less than a minute.
But it's not working. Too many error codes! lol
09-19-2018 03:49 PM
09-19-2018 04:17 PM - edited 09-19-2018 04:35 PM
@ahmedcostco no I haven’t tried today.
I’m not going to waste any more time on trying until technical support tells me they’ve solved the error issue. No word from them so far. They said it could take up to 7 days. If that’s the case, there’d be no activations on Friday.
I'm hoping for everyone's sake though that they can have this sorted out by tomorrow. They need to really (in advance of launch day on Friday)
In other news, I'm holding down the fort at #82 for the 44mm gold. That's a solid #82 as well. Been like that for days.