iphone 15pm backordered with no update on status

[yhk]

Hi,

I placed an order for iphone 15 pro max white 256gb on Jan 5th and have not heard anything back as of yet. I am wondering if anyone know if the model will be restock soon? It's very frustrating without any update 😞

Thank you

[RogersCorey]

Good afternoon @yhk!

I understand that it's frustrating to wait for the delivery of a new device you're excited for.

In order for us to accurately gauge the delivery timelines of a device, we need to get your address first.

We'd be happy to take a closer look to see what the status is on your delivery! Feel free to send a private message to @CommunityHelps so we can assist you further. For more information on how our Private Messaging system works, you can find out more here.  

Regards,

RogersCorey

[Happycheema]

Ordered same color and storage on Jan 2nd and still nothing

[yhk]

Yeah it's very frustrating 😞 I check my order status everyday, but it gives me this msg 'Sorry, it looks like I'm having some trouble getting the order status for your account.'everytime with no additional information. 

[Happycheema]

In my case i am able to check the status using Anna it says back ordered with ETA unavailable

[Happycheema]

Mine got shipped today i think yours will be shipped soon

[Mendeza]

I have been experiencing the same issue since September and still have no updates. I ordered the iPhone 15 Pro Max, and every time I inquire about it, (I have asked around ten different agents and managers) they suggest that I cancel my order and choose something else. Are you kidding me? I've been caught in this cycle since September, and that’s the best solution they can offer! To be honest, I am really frustrated about this.

[Juju15]

I asked to cancel my order they said I can’t because it’s in the shipment process oh and it’s a manufacturer problem not there’s.
So I’m stuck and I can’t change my plan cause i have an order I’m extremely frustrated I’m told to just wait but no actual time frame