iPhone 7 ios12.01 update still not allowing carrier EXT option between carrier towers. FEature works fine on iPad. Will,this be corrected on current 12.1 update? This loss of your valuable and advertised feature is costing productive here. Please update on the status of this bug. Thanks.
If, sometimes, you need to manually switch to Rogers EXT in order to get proper coverage DO NOT UPDATE to iOS 12.x You will lose that capability.
I spend my week-ends at the cottage, close to the US border, and my phone automatically switches to AT&T when I'm there. In order to avoid roaming charges, and to be able to use my phone & data, I used to manually switched to ROGERS-EXT and everything was fine until I updated to iOS 12. That capability (confirmed by tech support) is now gone (you can still select a different US-network but not Rogers-EXT). The only fix proposed by tech support was to "downgrade" my phone back to iOS 11... which is an operation not supported by Apple and only do-able by "jailbreaking" your iPhone ! wow ! nice advice !
Basically it means that my contract with Rogers is useless for me when I'm not in the city. My only option now is to switch to Bell.
I'm very disappointed since I had that conversation with customer service a year or two ago and I chose to renew with Rogers because they said I will be able to use EXT when at the cottage. Now they just took that away without notice...
While its definitely something that should be looked into..
And 100% agree that you need to possibly switch carriers.
But this is not Rogers who took this away from you. Its Apple.
Compared to android, where Rogers does have control over the OS updates pushed out, iOS on Apple devices, Rogers has zero control over.
This should be something taken up with Apple.