Using Apple Watch without iPhone nearby

Need Help?

That's what we're here for! The goal of the Rogers Community is to help you find answers on everything Rogers. Can't find what you're looking for? Just ask!
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
joker
I've Been Here Awhile
Posts: 3

Using Apple Watch without iPhone nearby

I paired it up with my iPhone 7 and while iPhone is ON i can make calls and use data and messages on my apple watch but when i turn the iPhone OFF only phone call work on apple watch while data and messages dont work at all.
Am i doing something wrong?

 

*Added Labels*

Solved! Go to Solution.

Accepted Solutions
RogersMoin
Moderator
Moderator
Posts: 1,953

Re: Using Apple Watch without iPhone nearby

Hello, @joker.

 

Welcome to the Rogers Community Forums! 🙂

 

Thank you for posting your query in the Community. It is advantageous not to carry your iPhone when you have an Apple Watch paired and connected to the cellular network.

 

The features you have mentioned will only work if your paired iPhone is powered on and connected to WiFi or cellular network.

 

You may want to check the support article to know more about using your Apple Watch without your iPhone nearby. 

 

Cheers,

RogersMoin

View solution in original post


All Replies
RogersMoin
Moderator
Moderator
Posts: 1,953

Re: Using Apple Watch without iPhone nearby

Hello, @joker.

 

Welcome to the Rogers Community Forums! 🙂

 

Thank you for posting your query in the Community. It is advantageous not to carry your iPhone when you have an Apple Watch paired and connected to the cellular network.

 

The features you have mentioned will only work if your paired iPhone is powered on and connected to WiFi or cellular network.

 

You may want to check the support article to know more about using your Apple Watch without your iPhone nearby. 

 

Cheers,

RogersMoin

View solution in original post

dykstra13
I've Been Here Awhile
Posts: 2

Re: Using Apple Watch without iPhone nearby

Apple Watch SMS Impossible

 

Has anyone ever been able to SMS (iMessage off) on Apple Watch 4 with Cell Plan when iPhone in a different location?

After 2 months, and 10+ hours with Rogers support they say it not possible by design!  Despite Apple/Google and Rogers website saying you can as well CNET reviews etc.

RogersMoin
Moderator
Moderator
Posts: 1,953

Re: Using Apple Watch without iPhone nearby

Hello, @dykstra13.

 

Welcome to the Rogers Community Forums! 🙂

 

Thank you for posting your concern in the Community. As per the support article posted in the solution post and another one specific to can't send or receive messages; it seems iMessage has to be turned on. 

 

@nasa25 may be able to comment on this matter. 

 

Cheers,

RogersMoin

57
Resident Expert
Resident Expert
Posts: 4,046

Re: Using Apple Watch without iPhone nearby

@dykstra13 : Check out the "Support Article" in the last paragraph of post 2. It's pretty clear on what can and cannot be done without the Phone nearby, however, also note that the phone itself must be in a certain "state" (on, WiFi, cellular connection, etc.) for certain functionality.



dykstra13
I've Been Here Awhile
Posts: 2

Re: Using Apple Watch without iPhone nearby

Unfortunately it isn't that clear to me as most articles/Roger's advertising use wording such:

   To send and receive SMS/MMS from cellular models..(no mention of iMessaging, only near bottom for 3rd party          apps)

   Your watch can do everything that it normally does, even if your iPhone isn't with you (I know it has to be on).

As well as:

   Apple said it doesn't have to be

   Rogers tech support took 2 months to figure this out

   iMessage has to be turned on to SMS  (isn't intuitive)

     if SMS does work with iMessage turned on, my phone texting will be delayed as it will attempt to imessage first         then switch to SMS eventually (sometimes takes a while or messages get hung up)

    iMessage needs to be on to SMS a non apple recipient (again, not intuitive)

    When iMessage is turned off, the watch still tries to send SMS with a Green Status bar, but then fails (implies     

    phone has some type of capability to send straight SMS)

 

I will test it though and follow up.  

   

joker
I've Been Here Awhile
Posts: 3

Re: Using Apple Watch without iPhone nearby

try  this...

 

make sure watch and phone are all signed into imessages using your apple id

turn your iPhone off

send message from apple watch 🙂

dmpurvis
I've Been Around
Posts: 1

Re: Using Apple Watch without iPhone nearby

I am having the same problem. I have ensured that my phone is turned on and connected. Nothing will send from my watch over cellular

RogersCorey
Moderator
Moderator
Posts: 1,438

Re: Using Apple Watch without iPhone nearby

Hello and welcome to our Community @dmpurvis!

 

I'm here to help but I'm hoping you can provide us with a little more info... 

 

Have you already signed up for an Apple Watch plan with us?

 

What kind of iPhone are you using? Can you also please confirm which iOS version and watchOS version you're using? 

 

This page offers instructions: https://support.apple.com/en-ca/HT207578

 

Regards,

RogersCorey

Frank_Toronto
I've Been Here Awhile
Posts: 4

Re: Using Apple Watch without iPhone nearby

My Apple watch is series 4, LTE version, and the system version is watchOS 7.3

 

I registered the Apple Watch LTE service in 2019, and it worked well for a long time.

 

Due to the COVID-19, I worked from home in last year. I don't use the LTE function since then.

 

Last weekend, I went outside and tried to use the LTE connection on my watch. ( I didn't take my iPhone with me.) However, it cannot connect to the celluar network. I have no idea what happened.

 

I checked all settings. I tried to unpair my watch and pair it again, but it didn't work. I also unlinked my watch from Rogers and relink, it didn't work either.

 

Now, on my watch>> Settings>> Celluar Network>> it shows: Plan: Rogers; Status: No connection.

 

It means there is something wrong that blocks the connection channel (I guess).

 

I'm sure that my watch is fine (Stainless steel version and I am keeping it very well.)

 

I guess there are probably two reasons:

 

1, WatchOS update: My watch is always kept to the lastest version, but after the update, I didn't test the LTE function. However, I don't find any complaint about the watchOS 7.3 from the internet. Or any news about function deficiency.

 

2, There is some problem about the setting, and it results that my watch is denied to access the celluar network. (I'm sure the celluar signal is strong enough, because my iPhone can connect to the LTE network very well at the same place.) I have this idea because my watch can find the network. (When I reactivated my watch, it succeeded.) However, the status shows no connection.

 

Yesterday, I communicated with an agent from Rogers. However, all his solutions failed. (unpair and pair again; reset my watch; unlink and relink) .

 

Could anyone help me please? Or any Rogers user ever met the similar problem?

 

Thank you very much.