I was #41 this morning and went to in progress. Looks like they may have more in stock now! lets see how long it takes now to get a tracking number.
Just got off the phone with Rogers.
Units are FINALLY starting to ship. I was #53 in line on yesterday.
Ill be suprised if we actually get the gear VR at this point. This whole reservation system has made the expirence of getting the "latest and greatest" about as fun as going to the dentist. I talked to loyalty on the phone and a rep through onine chat a couple weeks ago as I was upset about the fact that any Joe Shmoe could walk into a store and pick up the S7E when they were in stock, but if I wanted to I would have to give up my reservation bonus. I was ready to change carriers over this when I was talked off a ledge by them letting me know about the promotion where you receive $225 off plus the $175 for a trade in. Fast forward to a few hours ago when I called in with a couple of quick questions and I was told that the promotion ends tomorrow and I will not be able to get it as my phone will not be in by tomorrow.
Basically they ran a promo for a phone that is not in stock, only to end it right before it is back in stock.
Ive been a customer for 12 years with them, and if they wont honor this promo and the pre order bonus, I honestly cant see this reationship going any further.
I got fed up, I cancelled my reservation after talking to retentiosn /customer service. They "had" a 7 edge they could ship me and I woul rcve it by the end of the week, they took $200 of the my bill, and when I reiterated the same thing about the promo, they gave me the $160 credit on my bill for that. It meant that i had to go to the local best buy and purchase one, but hey. My phone is on the way, I have the gear VR in hand ans the phone did not cost me the 499, I got it for 299.
So in hindsite the reservation system is broken, rogers runs promos for things they do not have in stock, and it takes (and I timed it) over 7 hours of my time since 9 MArch to get a new phone, and threats to leave Rogers. (still dont have it in my hand).
Seriously thre is something thats need correcting, because I met a work collegue yesterday, he bought his new 7 edge, 10 days ago, from a rogers store, no reservation, just on a whim.