RCS with S9 Plus does not work

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I Plan to Stick Around
Posts: 44

RCS with S9 Plus does not work

RCS does not work with my Samsung S9 plus that came from Rogers. Even though the S9 line fully supports RCS on other carriers (bell, at&t, etc) even on Samsung's native app. So what gives Roger's. It worked fine on my Pixel. Why is Roger's holding back?

 

 

 

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Moderator
Moderator
Posts: 290

Re: RCS with S9 Plus does not work

Hey @goedhard!

 

Thanks so much for checking in with this! RCS is super useful so I can appreciate wanting to ensure it's working on your device! 

 

I've seen reports of users on Rogers with S9 having RCS working. Can you confirm for me if you're messenger app is currently up to date?

 

Also, it's possible you may need to uninstall carrier services update and re-register RCS if it isn't working.

 

Let us know how that goes!


@RogersAndy

I Plan to Stick Around
Posts: 55

Re: RCS with S9 Plus does not work

Ugh @RogersAndy unless you guys have changed it in your back end RCS does NOT work for Samsung messages, currently the only way to have RCS is to download android messages and use that. Roger's only supports that and NOT the native Samsung messages. Bell supports samsung messages though so hopefully Roger's can catch up!
I Plan to Stick Around
Posts: 44

Re: RCS with S9 Plus does not work

Carrier Services is not installed. Both me and my friend are not connected with RCS and he has an S9. We tried with Samsung's native messenger and Google's messenger and it still doesn't work
I Plan to Stick Around
Posts: 55

Re: RCS with S9 Plus does not work

Roger's does NOT Support Samsung messages and RCS they only support android messages
I Plan to Stick Around
Posts: 44

Re: RCS with S9 Plus does not work

 With the new Google Messages 4.3 coming out, Google implemented a feature to actually see if RCS is connected or not. https://photos.app.goo.gl/9ZDy69a8whnLfzkg7

 

So now I can verify if it's working or not.