Win back call drop

[Mattym95]

Hello,

@moderators I received a call from (1-833-447-9898) regarding a win back offer I’m assuming. I received an email from Roger’s last week indicating that I should look out for a phone call shortly.

When I picked up the call, the call dropped immediately. I left a VM, but no call back. I’m interested in what the offer would be.

Are you able to check if there are any notes on my account regarding this? If so, can I arrange a callback?

Thanks!

*Added Labels*

[RogersMoin]

Hello, @Mattym95.

We're thrilled that you joined our Community and are considering a comeback. It's disappointing to hear about the call dropped and the inconvenience it has caused.

We can gladly review the notes on your account, and if there is documentation, we can submit a request for a callback. Please send us a private message at @CommunityHelps. In this blog., we provide more detailed information about our private messaging. 

Cheers,

RogersMoin