Unauthorized billing

[munawar60]

Rogers is charging me for price 365 without my authorization and agreement. it refunded my a certain amount in july 2022 but restarted billing from aug 2022. it is overstating it’s reported revenue and fleecing the customer

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[RogersMaude]

Hello @munawar60,

Thanks for your post! 

We'd love to provide you with the help you need. However, to do so, we'd need more information from you.

What services do you currently have with Rogers

Are you referring to a one-time charge or your reoccuring monthly bill amount?

If you could elaborate on the nature of the charges you're billed for, that you have not agreed or authorized, it would be quite useful. Also, if you already spoke with a representative, don't hesitate to let us know how that conversation went down so we can guide you better on the next steps.

Thank you so much and looking forward to your reply!

RogersMaude