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Terrible customer support

AstridMala
I've been around

Hello,

Can someone give me their 2 cents why the customer support is so terrible? I do not think it has to do with the actual employee, but they need to attend 10 people at the same time, and waiting an average between 7 minutes between response it is tiring.

It is not like we have a cheap service and rogers is not an economic line.

 

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