Technician Unable to Connect Fiber

[Suevisco]

A technician came to our home to connect fine internet. After 2 hours he was unable to complete the connection and left us with absolutely no services. We have to wait almost 48 hours to hopefully resolve the situation.

***Edited Labels***

[RogersMoin]

Hello, @Suevisco.

It can be unpleasant when service installation fails for any reason; we fell short of your expectations in this instance. I'm assuming there was some technical reason that the tech couldn't complete the installation. I hope the tech is back and completed the installation. 

Please keep us posted. 

Cheers,

RogersMoin

[Suevisco]

We still have no services. We are approaching 72 hours

[RogersCorey]

If you've received absolutely no updates with regards to the status of your installation, please reach out to us directly so that we can look into it.

Feel free to send a private message to @CommunityHelps so we can assist you further. For more information on how our Private Messaging system works, you can find out more here.  

Regards,

RogersCorey