Roaming like home?

[Aidansamso]

So I’ve been on vacation for well over 2 weeks now and I turns out that I’ve been charged for roam like home EVERYDAY since I’ve been gone! On my plan it says international texts are unlimited and I have not used data once! How am I supposed to afford 400$ what a rip off, your guys support number takes hours to pick up, I’m supposed to be on vacation enjoying myself now I gotta worry about this stupid scam. If this doesn’t get fixed I know I’ll be taking my business elsewhere

*Added Labels*

[mermaidme]

Are you sure you can connect to the wifi at the hotel with your phone on airplane mode?  

[mermaidme]

Safest to have your phone on airplane mode all the time.

[57]

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@mermaidme wrote:

Are you sure you can connect to the wifi at the hotel with your phone on airplane mode?  

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Yes - been doing it for years.  You can do it anywhere. Test it at home - turn on Airplane mode on your device, turn on WiFi, connect to WiFi.  

[mermaidme]

Thank you!  I just tried it and at first it did not work.  I went into setting and put on wifi although it is supposed to go on automatically I guess it did not.

[kmhand]

I buy an eSIM using the Airelo app and turn off my Rogers service when traveling.