Returning Equipment

[Koshlaker]

Does anyone know how to return equipment if they haven’t sent you the waybill?
Ive been bouncing around their chat room and no one is helping. Why is it so difficult to return equipment if?

***Edited Labels***

[mattbru]

Hello, did you get this sorted?  I dealt with this recently and got it figured it out but it took multiple steps/was way more complicated than needed to be.

[RogersJermaine]

Hi @Koshlaker,

Welcome to the Rogers Community forums and thank you for your post. We do apologize to hear that you are having some trouble getting the equipment returned. Please be sure to check your junk/spam folder in case the email for the return waybill does end up there. 

If you have confirmed, you have not received it then please feel free to send us a private message to @CommunityHelps so we can resend it to you. For more information on how our private messaging system works, please check out our blog.

Regards,

RogersJermaine