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Noticed I’ve been billed the past 2 years for a home phone line I cancelled

omargold
I've been around

2 years ago I cancelled my home phone line and cable package from Rogers.  I didn’t notice they kept billing me $20/month the past 2 years until today when I checked the bill over an issue with my cell phone.  There’s no usage under the home phone line the past 2 years cause I assumed it was cancelled.  What can I do at this point?  I understand the negligence on my part but I didn’t use the line nor did I have a phone connected.  It’s just $20 in charity per month I’ve given rogers for no reason.

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Re: Noticed I’ve been billed the past 2 years for a home phone line I cancelled

57
Resident Expert
Resident Expert

You can contact Rogers and depending on the CSR you'll probably be able to get a few months credit. If you're lucky, perhaps 6 months.

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1 REPLY 1

Re: Noticed I’ve been billed the past 2 years for a home phone line I cancelled

57
Resident Expert
Resident Expert

You can contact Rogers and depending on the CSR you'll probably be able to get a few months credit. If you're lucky, perhaps 6 months.

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