08-13-2024 05:08 PM - last edited on 08-13-2024 05:10 PM by RogersZia
So my company offers a discount on Rogers cell phone service. My wife and I have been on the same plan for years. So many years in fact that the plan is way out of date. I called the Rogers rep and he offered me a plan that frankly was not competitive with other carriers. So give me a reason to stay with Rogers or I'm outta here.
***Edited Labels***
08-15-2024 05:12 PM
Hello @mk270
Thanks for sharing your feedback regarding our offers. As you know, offers can change quite often--I'm sorry you were not happy with what was extended to you at this time. 😞
It sounds like you may be on a Preferred Pricing plan at the moment. If you are no longer satisfied with your current plan offerings, I would recommend calling in and asking to speak with our Loyalty team to see if they have anything more fitting for your needs. Hopefully, we can find something that works for you and we can retain you as our valued customer.
Kind regards,
RogersYasmine