Moving to an Area Without Coverage

[kgrant1]

I have a Rogers wireless plan with I think just over a year left but I'm moving from Southern Ontario to a community in north Nunavut where the Rogers coverage is almost non-existent. Is there language in Rogers contracts to cancel my service and give my phone back without penalty in a situation like this?

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[57 · Accepted solution]

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@kgrant1 wrote:

 Is there language in Rogers contracts to cancel my service and give my phone back without penalty in a situation like this?

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No, the reason for the contract termination doesn't matter from a contractual standpoint.  You will have to pay whatever is owing according to the contract, which you should have/know.  When you call them to cancel they may have some compassion and provide some "discount" but they don't have to by contract. It may also depend on how near you are to the beginning or end of the contract.  This is one of the costs of your moving...

Once you pay for your phone, you should be able to use it at your new location with your new provider.

[TAY1471]

You can always use your phone over WiFi to make calls and use your phone while home and at work where WiFi is available. This usage will count as local ( non extended coverage ) coverage on the Rogers usage tracker. Leave the extended coverage for when you are outside areas of WiFi. You can do this for the remainder of your contract/ agreement. This should help with not going over Extended Coverage use. 

All the best. 

[Babylegs1]

nope, buy out the phone , that's it