10-13-2023 08:16 PM - last edited on 10-13-2023 08:21 PM by RogersJermaine
Likewize are extremely unprofessional and rude. They could not care less about the customers. We pay all this money for insurance and they give a hard time about everything. Tell me my claim is not approved because I already filed one with rogers directly when I did not. Tell me to call back in 3 days make me wait when I have a broken phone and need it for work to make money. Horrific service I'm so upset about the way I was treated!!!!
***Edited Labels***
10-15-2023 09:20 PM
Hello and welcome to the Rogers Community Forums @mhendricken,
I appreciate the feedback you've shared with us. You can always request to escalate your claim to their Tier 2 support. The call back time frame is usually 48 hours.
I hope this helps!
RogersZia