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Internet Vacation suspend

Rasmatazz57
I've been here awhile

What happens to my mobile billing when I put my Internet on Vacation? Does it stay the same?

 

 

 

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3 REPLIES 3

Re: Internet Vacation suspend

LordDrakkon
I'm a trusted contributor

Your internet cost should be reduced down to the suspension fee for each month it will be suspended. I jist can't remember if that fee is $5 or $10 a month. It will more than likely drop any promotional plan you have though when reactivating it. Every time I do that for mine. It becomes a real pain when reactivating to get any promotional pricing back. 

 

You will also be prorated for your service for any month that isn't a full month.  Let's say you suspend your service half way through the billing of a month.  That month will be prorated.  

Re: Internet Vacation suspend

Rasmatazz57
I've been here awhile

Thanks for your reply.  I guess my question was more to do with my mobile account. The pricing I receive for my mobile plan is linked to my Internet plan. If I put my Internet plan on vacation suspension, does my mobile pricing stay the same?

Thanks,

Re: Internet Vacation suspend

LordDrakkon
I'm a trusted contributor

I would assume the pricing for your mobile would stay the same.  You aren't cancelling the internet.  Just suspending it.  It just might be a headache when you get back and want to reactivate it.  Customer Care or someone here that has access to your billing would be able to give you a 100% accurate answer.  

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