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Customer Service - Feedback

MOHAMADDUDE1
I've been around

I ordered a tablet from this team, they supposedly gave me a tablet with the order of an extra wireless phone as a bundle. I am not waiting 2 months with no answer, no email, no contact, nobody to reach out to me. I have waited patiently.

 

One thing to note is the customer service reps acting like they don't know what to do. 

 

One rep legitemetly told me that it will come in a week to get me off. That was 1 month ago. I said you know what I wont bother I will wait. 

 

BROTHER A WHOLE MONTH PAST. No contact. No shipment. Nothing.

 

They tell me its in the system waiting to be shipped your order

 

**Labels Updated**

 

 

1 REPLY 1

Re: Customer Service - Feedback

RogersZia
Moderator
Moderator

Hello @MOHAMADDUDE1, welcome to the Community!

 

I know there can be a backorder with popular devices, what kind of tablet is it? We'd be happy to check the device status for you. Please always contact us via PM @CommunityHelps for further assistance. 

 

 

 

 

RogersZia

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